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February 2024 by Durand Delgado
Visited a while back a couple of customers in line Ms.Paula acknowledged the wait stated Thank you for patience will be with you shortly as she worked the drive thru and helped out with the line just to know that she has to walk back and forth assisting showing customer service values
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February 2024 by Wenidhxa Sanchez-Hernandez
Visit often via the drive thru since have a 2 year old Paula always offers a treat for her pull the window down so she can greet not only is business but know someone can make your day by just a greeted day for ALL
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February 2024 by Miriam Soto (Mimi)
One of the best experiences at a bank I’ve had. Received outstanding service from a teller named Paula. She is the definition of a great worker she goes out her way to help the customer very knowledgeable and one of the kindest person I have ever came across in the banking profession. Wish there were more workers like her.
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July 2023 by Highlight Central
The tellers are extremely slow. Worst banking experience ever
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May 2023 by Raven Trappe
Went into this location not expecting much but wow was I surprised. A banker named Paula Mason was so polite and helpful. What I thought would be a hassle she took care of in minutes. My local told me they could not help me and to call the 800 number. Will go out of my way to visit this location again.
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April 2023 by Joan Collins
Ok wish there was an ATM INSIDE.
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September 2022 by Walter Wyrsta
Slow customer service with just wanting to make a physical check deposit AND NO I don't want too do on.line banking
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August 2022 by Omar Alfarouk
Very low level of customer service.Not even at the lower level of welcoming customers!Totally disappointed!
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August 2021 by Andrew Borkowski
Waited for 45 mins in line. I had a review but it looks like it got deleted. Wells Fargo also called me I guess using this review to ask why 1 star. 1 star for depositing money and counting it wrong. Watch out.
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July 2021 by Paul Hrynko
This branch has the most helpful manager Monica. She is great in navigating the Wells Fargo infrastructure
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December 2020 by Ginny Wasson
One drive through teller on during Covid. 25+ minutes in line. They should be ashamed. You can’t tell me no one could open up another line. Line wraps around the building ?
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June 2019 by S P.
I have been w/ Wells Fargo for 30+ years, and they recently closed my local branch. I have used the 620 Huntingdon Pike branch a few times since they initially opened. Most of my business is conducted at the Old York Rd & Susquehanna Rd branch in Abington, PA. I went to the bank today to make a withdraw. I was 1st in the line awaiting a teller and there was one woman chatting w/ 2 of the tellers. The 3rd teller closest to me said, "I'll be with you in a few minutes." while she closed out what she was working on. After 4 or 5 minutes she got up and left. By now there are 5 people in line, and there are no signs of the 3rd teller, and the other 2 are still chatting w/ the woman ahead of me, who apparently had been to a wedding the previous weekend. Does no one notice there are 5 customers waiting in line and the only 2 tellers are have a social conversation about their weekend? This bank has the worst customer service I have ever seen. They obviously closed the wrong bank. The bank on Susq & Old York roads do a wonderful job and I try to take my business there, but sometimes the 620 Huntingdon Pike branch is more convenient. In the future I will try harder to avoid this branch.
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October 2018 by Donna Me
Excellent and courteous service from the entire staff with the exception of the new manager. She surely needs to have common courtesy and learn to say hello, not turn her head when people(not only me) are addressing her.
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October 2018 by Patrick McGinnis
Everyone is nice in there. I don't hate going in
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October 2018 by 老姜嫩葱
态度很好 必须五颗星
