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December 2023 by Richard Obrien
poor communication 5 weeks waiting for return of calls. been at that branch 55 + years. have sent complaint to ceo
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May 2023 by Alex Gauthier
Slow response on basic estate service. I emailed as you requested and still waiting for a response.
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March 2023 by Tina Faith
Very friendly, helpful and kind staff at BMO in Knowlton... Thank you! ?
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March 2022 by jenna9156
They are polite and helpful when you can get through to someone on the phone. But switching banks won't help, I have CIBC and have had nothing but issues for the past year
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March 2022 by Cassandra Singelakis
The branch has very helpful staff, so I would have given a 5 star in that respect. Regarding their technology, I pay a hefty amount for the Visa Infinite Privilege credit card and yet they don't have the very basic feature of including subtotals in the monthly bill for the authorized user. I am with other banks and have other credit cards and subtotals on a visa bill is a very standard feature which BMO does not offer for reasons that are beyond me. This means that if you add an authorized user on any BMO credit card, good luck spending your time manually adding up every transaction! Their app is great so I can't understand why this feature isn't available for billing.
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March 2022 by Maxime Courville
Very professional young team, excellent service
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March 2021 by Allison Lemire
Horrible service from Catherine, I never recommend! If you are young, huge lack of professionalism! Do not go to see for any financial procedure
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March 2021 by isabelle Lavoie
Excellent service!
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April 2019 by spar7216
Very good service, professional, helpful.
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March 2019 by Rashell Lynn
I don't know why this bank had bad reviews from other people.. I moved to the area almost a year ago and have had nothing but decent service at this branch. You don't wait very long, you're served in English or French, and always by polite staff.
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March 2018 by Lucy Hoblyn
In the past year we have had quite the worst service possible. Considering I am a business owner in town, you would think that someone there would know me. That is not the case. They are all young incompetents. We have been waiting for a student line of credit for my son for five weeks now. The person in charge never calls back and doesn't seem to know what he is doing. I think it is time to move our bank account to CIBC. At least there I will get some kind of personal service. Ship up BMO Knowlton or we will all ship out.
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March 2018 by Nathalie Briard
Good customer service! Courteous, smiling and efficient, thank you!
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October 2017 by blb24274
5.5 weeks to get a student loan that was promised in three days!!! Need I say more. Yes, utter incompetence.
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March 2016 by Jean-Francois Marin
Hawfull service, not professionnal at all...
