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July 2023 by Nisey Thomas (Nisey)
Such a rip off. Went to the store, paid with a debit card for my purchase. TRANSACTION went through. Got a text alert plus an email from the bank stating that " a transaction was deducted from account". Dude there tried to tell me that it didn't go through and wanted to rerun my card. After stating that I wasn't paying twice for it, wouldn't give me a receipt. After several minutes of me showing them that it indeed went through, same guy then threatened to call the cops. Needless to say, I left without my purchase but will return tomorrow to get a full refund because it shows on my account that it went through. No wonder they are closing the stores for bankruptcy, all they do is cheat people. Beware! Also did it to someone else at the same time. The lady did the same thing I did which was show the alert that it went through.
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July 2023 by Fred Blake Spa
Bye! You were a great store but it's time you go!
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July 2023 by Jennifer Thompson
Prices were raised so discount price was same as non discount prices elsewhere.
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July 2023 by Sabrina Jenkins
Changing my rating to a 2! They were always over priced but now it seems they raised prices and then offer a discount which really turns out not to be much. I inquired about a fixture and I was directed to a website that offered NOTHING! I couldn't search it was a company looking for new business not providing a service to people looking to purchase the stores fixtures. I can see why they went under.
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July 2023 by Chas., SC
I have $200 in store, credits and bed Bath and beyond will not honor them!!!No wonder they’re going out of business with this kind of customer service !
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March 2023 by Paul Molling
Empty shell of a former well stocked store
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February 2023 by Mary Siebert
Clean and organized, but their customer service has really gone down. Love that they're very relaxed about using old coupons!
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February 2023 by John Mistretta
Found what I was. Looking for, it was fast. The workers were friendly and helpful. Thanks
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January 2023 by Jeff delMas
Very clean store. Good variety of home goods. Well organized with helpful and cheerful staff
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December 2022 by Karolea Lucas
Bed Bath and Beyond has changed so much. Do it yourself or do without seemed to be their mindset. Even the checkout is self checkout only. I had to ask what to do since I was paying with cash. A lady at the online pickup had to help me. I won't be back.
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November 2022 by Deborah Phelps Miller
Free Same day delivery is essentially NOT free!In big letters it is stated on the Bed Bath & Beyond web page that on today, Nov 27, 2022 that there is free shipping on same day delivery. Also. I'm a Beyond+ member and should be receiving free same day deliveries 4x a year regardless.So, what happens is that BB&B actually is using Door Dash type drivers to make these deliveries. So when during checkout there is a change of $5 noted as "Driver Tip" added to my bill, I'm like heck no - that means I'm paying $5 for delivery, not free.It is not my choice to use a private delivery service for my "free delivery".So I deleted that charge. Now, when the driver delivers, I hear her outside my door complaining that there was no tip.What these service individuals need to understand is that TIPS is an acronym for Tops In Professional Service - that was not professional service, that was an expected freebie.Service people need to understand the terms of their agreements with companies prior to contracting for a job.I've not hired that person, so it is not up to me to pay their wage.I'm not renewing my Beyond+ membership, it does not fulfill what it claims.
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November 2022 by Regan Bensyl
Will be very sad if this store closes. This is my favorite HomeGoods store. It's hard to find some of the things they have in store.
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November 2022 by Jack Rippr
The store is always clean and everyone is always helpful!
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August 2022 by Larry Imely
They've reduced inventory and staff, but still have a lot to offer that's more than Target or Walmart. Also clean appearance.
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July 2022 by David Guardarrama
Always a good time shopping at BBB, picked up some comfortable new sheets and comforter as well as some throws that were on clearance. Good trio all around
