July 2023 by Eric Cooper Laurence Anglin
We want to take the time to recognize Victor he is a bilingual young man that gave excellent service. This is a gold Star human!!! Go there and give him all your business.
July 2023 by Jeremy Wright
Absolutely the best customer service imaginable. The guy working when I arrived went completely out of his way to help me with my service issue. I many to personally thank him for the service he provided July 11th. Golden thumbs up.
December 2022 by Dan Dennett
Gentleman working there today (Sunday 12/11) was friendly, knowledgeable & honest. He helped me figure out my problem :-))
October 2022 by C ROBINSON
Phones are reasonable and still have good quality
November 2021 by laughtergoddess
Omg I had the best experience here. The latina woman who works there is awesome! I've never been served better.
September 2021 by Quaneisha Hampton
Juan at the Sam Rittenberg store by TJ Maxx was awesome!! We came to get a replacement SIM card for my boyfriend's phone today and he handled it quickly with absolute care and he has a awesome aurora and personality. Definitely go see him. And give him a raise! Lol. We will definitely request him when we go back ?
September 2021 by Debbie Debbie Debbie C
Really nice employees
August 2021 by Ben Owens
Quick and simple. Just went to pay a bill however.
March 2021 by Jasoextn extra 2 chAins
The lady was so nice and explained everything I asked about where u could understand I plumb forgot I was there to buy a new phone I'll have to go back
March 2021 by Smit Chauhan
Awful experience. Be careful from this store.Visited the store 03-22-2021 in afternoon. 1st she got my id when in prepaid no company wants id. Suspected scam from here Than she forced me to buy unlimited plan when I refused as my mom doesn't need that plan, the lady got rude with me, than she denied to give me the plan of $30 ( when cricket website willing to ship me the sim card and plan to my house) (may be the lady is not getting much in this plan). Than she charged me $25 for activation and $20 for sim card plus the plan price $40. Man altogether $75 and tried to make me fool. ( a regular customer). She is literally rude and never willing to sell the plan. Please be careful. Hopefully she will not misuse my id. Finally I got verizon card for $35 for 2 months. If you are big fan of cricket try buy from its website not from this store atleast. Definitely not recommend this store. But cricket yes its a good company. Just try to avoid this store and save your money. Worst Worst Worst experience ever from this store. Suggestion ,Please be respectful with customers, the reason happy customers make a good company.
March 2021 by Sam C.
Awful experience. Be careful from this store. Visited the store 03-22-2021 in afternoon. 1st she got my id when in prepaid no company wants id. Suspected scam from here Than she forced me to buy unlimited plan when I refused as my mom doesn't need that plan, the lady got rude with me, than she denied to give me the plan of $30 ( when cricket website willing to ship me the sim card and plan to my house) (may be the lady is not getting much in this plan). Than she charged me $25 for activation and $20 for sim card plus the plan price $40. Man altogether $75 and tried to make me fool. ( a regular customer). She is literally rude and never willing to sell the plan. Please be careful. Hopefully she will not misuse my id. Finally I got verizon card for $35 for 2 months. If you are big fan of cricket try buy from its website not from this store atleast. Definitely not recommend this store. But cricket yes its a good company. Just try to avoid this store and save your money. Worst Worst Worst experience ever from this store. Suggestion ,Please be respectful with customers, the reason happy customers make a good company
January 2021 by Archibald Pitts
I went to the cricket on Sam rottenberg today with my friend who had Recently switched and was having some simple tech issues. My intention was to switch after I saw the savings. After the way the MANAGER Diane treated him, the foul language she used and she went as far as to shut his phone off after we left, there is NO WAY I will go to cricket. She blew a simple issue way out of proportion. Also both employees were not wearing masks. Blatant disregard for the health and safety of the customers whose phones they are touching. The savings might be there especially with 8 people in my family, but not worth the hassle or health risk. Diane lost a total of 8 potential customers and 1 customer that she treated horribly...wow...she's a manager!?! ....unbelievable
November 2020 by Tammy Carter
Cricket service is good not great. Had service for 10 months. Disappointed in quality of the Nokia C-5 endi and the Nokia 3. One phone work for 8 months and one phone quit working after 23 days.
June 2020 by Evan Guthrie
Cricket Wireless Authorized Retailer on Sam Rittenburg Boulevard in West Ashley is a great place to go for quality wireless service at a really good price and value. The staff here is very knowledgeable and professional and is able to help you with just about any wireless and phone need you may have. I have had a really good experience every time I have been to this location.
March 2020 by Tierra yatsheen
My experience at this location was beyond amazing.Karen and Diana were extremely helpful! I will definitely be referring friends and family to get service with cricket.
