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February 2024 by Ryan Stewart
I'm loathe to blame the employees, they're likely understaffed and underpaid, but I had to contact other CVSs than my own in Goose Creek because my medication was only in stock at either the Dorchester Rd or East Montague locations and they said I had to talk to them on the phone to verify they were in stock. I sat on hold for 20 minutes for each location before hanging up. I like my local CVS but I can see why these other two locations average 1-2 stars. So I either wait and just not get my medication (not really an option) or I call Walgreens. If it's due to the short staff, I feel for them. CVS needs to do better. I never got far enough to experience the poor customer service that most of the other reviewers seem to have had.
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February 2024 by Allison Joyce
Terrible and incompetent staff at the pharmacy.
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December 2023 by David Manvir Cinematic
I waited for their conversation so they can enjoy themselves. They don't pay attention to you at all. Then after 20 minutes you can contact them. I asked one question if they had a specific medicine, to which she told me to step aside while she served the client who was behind me. Is this some kind of respect? why should I wait?
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December 2023 by Clarence Russell
I bought two Vanilla Visa gift, one for $ 50.00 and another one for $ 100.00. The first one worked without problems, but the second one, the one which was supposed to have $ 100.00 has 0 balance without been used. I called the number on of the back of the card, no help at all, call center in India or Bangladesh, did not provide any kind of help. Three different operators gave me the same non working phone number for customer services. I called CVS customer help line, did no help at all, once the card is sold, the company has not responsibility. It sells a gift card known for been faulty and bad customers services. I whish I had read the reviews on line before buying the gift card. I will not buy another gift card from CVS again, and I will share my story with family and friends, so they do not end having the same issue.
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September 2023 by Roy Quinn
One star is more than they deserve. They are rude and have bad customer service skills. It takes a minimum of 2.5 hors for every prescription no matter how small or simple. Get attitude with you on the phone especially the front counter. I don't shop there by choice. I shop there only bc of the circumstances imposed upon me such as health, healthcare, and health insurance. Bottom line is this place sucks. Big ?
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September 2023 by Alicia W
Medication is never ready for pick up. 2 days waiting. I have a sick baby do better CVS‼️
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September 2023 by Shawnda Engram
Never open on time. Then operating system down so after 10 minute wait nothing. Customer service is ??
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July 2023 by H V
Breonna (sp?) is absolutely amazing! She went out of her way to make sure my daughter’s photo was printed last minute for Father’s Day. She was incredibly friendly and gave great customer service. It was really refreshing dealing with such a genuinely kind person.
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June 2023 by Deanna Allen
Worst pharmacy experience ever, staff not welcoming or anything. Always a long wait smh
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June 2023 by Deanna Porter
Worst pharmacy experience ever, staff not welcoming or anything. Always a long wait smh
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May 2023 by JaBonn Bond
Worker's Rude & also not enough help in the Pharmaceutical department
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May 2023 by Steffie Jacobs
Just went through the drive through and this new girl had an nasty attitude, usually I’m very happy with the customer service but this one big noooo
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May 2023 by Tosha Singleton
Drive thru always down and the line always long
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December 2022 by Jay T.
Above average CVS in a below average part of North Charleston. Large selection of personal care products, medicines, cosmetics and hygiene items. Small selection of snacks, toys and cleaning products. Store was pretty clean when I visited and only a few customers so it was easy to shop / check out. Have two self-checkout registers, plus a cashier available. Quick to get in and out if you're in a hurry. Plenty of free parking in their lot. I didn't interact with any employees so don't know how friendly or helpful they are.
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April 2022 by Lee Thomas
Only one word to describe the Pharmacy overall, TERRIBLE!
