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February 2024 by Laura Kest
Great service at the Clements Ferry Road location!
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November 2023 by Troy DeChenne
Pedro goes above and beyond to help his customers!
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September 2023 by Zreena Malik
Such an efficient place compared to others around town. Pedro had the best customer service and helped me with my rental within minutes. Would highly recommend this location!
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August 2023 by Heather Nygard
Pedro is the guy to see if you need to rent a car! He made everything easy for me and I didn’t have to do a thing but pay for it. He even dropped the vehicle off at my place of employment when I wasn’t able to get to him before closing. Thanks Pedro!!
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July 2023 by Just 4 Love
I love this Enterprise location. However, they need to make it noticeable that it's there with a sign or billboard advertisement. The representative Patron, was outstanding with services. He was prompt and helpful. And the time he took to share his story with me and my daughter, whose a heart transplant patient was very touching. He really made our day more blessed and we left with smiles of joy. Patron, we look forward to seeing you soon. This Enterprise is definitely our place of rental. ♥️
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March 2023 by diane m.
Reserved a versa or similar and was given a ram truck. Very unhappy. I'm disabled and have great difficulty getting in.
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February 2023 by Nick (McBoopies)
Pedro gave us a nice list of local eateries and is a good guy. Car was immaculate and drove great. Guys on the golf course thought it was expensive, but I still feel like I got a good deal thanks to the way I was treated at this location. Well done P. I'll be back!
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February 2023 by Mike Balcer
I recently rented an SUV for the holiday weekend. I had stopped in and talked with Pedro a few weeks before while doing business around the corner. He was immediately likable with a nice smile and great energy. I knew that I would need to leave my car there while picking up the rental, so that’s why I stopped to ask. He informed me it was best to get dropped off as the Marina and other offices would tow your car. There wound up being some minor issues with rental that I brought up to him after the trip. Once again, Pedro was awesome to deal with! I was given what I thought was fair compensation and will surely refer this business and be back to enjoy his great customer service!
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January 2023 by Susan Katz
Would give zero if I could. Rental car broke down. This company did nothing to help! Left a family and 2 dogs on the side of 95 in freezing rain. Thank God for the fire department that took us in and drove us to Hertz to get a new vehicle. DO NOT Rent from this establishment.Also I must mention distract manager (maybe) Reid Armstrong never once apologized. Never! All they care about is money. Not safety. That’s a joke. Not reliability as they state on the phone when you are on hold. Pathetic customer service!
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November 2022 by Elliot
Pedro is amazing and very professional, what a great company
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September 2022 by Cara Luterek
I had the most positive experience at this Enterprise in Daniel Island. Pedro was so responsive, kind, patient, and helpful, and just awesome, from my initial inquiry, to having a vehicle ready, to being able to extend and arrange for a drop-off. The car was perfect and got me through the week. I would not hesitate to use this Enterprise location again. Thank you!
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September 2022 by Danielle Ortiz
Best customer service from Pedro, he was super helpful and even gave us a list of recommendation for restaurants, bars and attractions in Charleston and surrounding areas. He made the car rental process easy and fast.
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July 2022 by D P.
I recently rented a Chevy Suburban or similar from this location two weeks in advance of my pickup date. I was going to use it during our two week vacation and rented it specifically for the extra space it provides. On the day I was scheduled to pick it up, I arrived at the location only to be told they didn't have one. They offered me what they called similar vehicles, including a minivan, that were all smaller than the Suburban. By Enterprise's own categorization, what is similar to the Chevy Suburban is a Yukon XL and GMC Expedition. None of these were offered or present on site.I ended up having to purchase a rooftop cargo carrier at the last minute for my own vehicle.I will note, most egregiously, Enterprise never called me and gave me any advance notice that the vehicle I rented was not available for pickup.Rent from this location at your own risk.
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December 2021 by Caitlin Phibbs
Pedro, branch manager, is wonderful. He provides stellar guest experience and always brightens my day. I rent often in my line of work, and always have an awesome experience at this location.
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August 2021 by jessica gramling
This was an awful experience. I would never use them again. They tried billing my insurance. And over charged me as well.