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March 2024 by Emily T.
I had a really negative experience in the store a few weeks ago. On top of not being greeted by a single person until I asked to look at something, I fell in love with a bracelet and took it to the register to purchase. The girl told me it was mis marked from $250 and should have been $2,500. I asked if there was anything that they could do as this was clearly their error and they didn't. Overall really negative experience and will not be returning.
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January 2024 by Kelsie Andeel
The staff were so friendly. It was a spectacularly curated selection of high end designers. I spent a lot of time looking through their wide range of offerings.
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October 2023 by Carmen Justice
I had an amazing experience. I called on one of the days they were closed and they made an appointment for me to come in within 15mins of my phone call. I had the whole store to myself and a personal stylist that waited patiently and gave me honest feedback as I tried on a whole wardrobe. I felt like a queen! You have so many amazing designers to choose from so you will always find at least one piece you absolutely love. I highly recommend shopping here! ❤️
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August 2023 by Madison Samuel
Incredible experience! Caroline C. helped me find the perfect shoe. Store had a variety of different shoes in my size. Will definitely be returning.
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August 2023 by Lynne
I bought a beautiful JW Anderson Chain bag online and on sale-final sale/no returns. I'm ok with that but I'm not ok not being informed that there was an obvious defect in this bag. The magnetic closure is flawed-both sides of the magnet face each other so of course, it will not close. Now, again, I purchased something online knowing full well that it's a final sale but I should have been able to make a more informed decision knowing the closure is a failure. I'm going to have to take this beautiful and somewhat expensive bag, to a cobbler for repairs. Since the bag is in essence a tote and having just this magnet to close the bag, it must be a working tab closure.The customer service that I received (excluding not informing me the bag is defective) was stellar but I feel that it was flawed, resulting in a 3 star rating when it could have been a 5 star rating.
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July 2023 by Molly Regan
Ellie and Caroline really know how to do it! They helped me and my whole family find the perfect outfits for EVERYTHING. I only want to see them forever!
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June 2023 by Julie Elaine Brown
incredible selection and amazing customer service. Always the most unique designers.
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February 2023 by Danielle Gorman
I’ve never reviewed a clothing store before, but this place is absolutely AMAZING. Broad price points and a diverse collection of really amazing pieces (ranging from statement to staple). Definitely check it out!
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September 2022 by Caroline Newman
I was looking for a dress for a wedding, Claire was very helpful and sweet. She pulled dresses for me to look at because this store is huge. Everything is arraigned by designer, so it can be overwhelming, in a good way ?.
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February 2022 by Megan Dice Siefker
Hmmm walked in looking for a Kentucky Derby dress and not one person asked me if I needed help. Every single associate walked by me and moved on. I didn’t dress up to shop today?… and that was how it went. Don’t wear lululemon pants in here if you want help.Back to Gwynn’s I go…
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January 2022 by Wuji Fei
This is hands down the best and the largest boutique store I have ever been to in my life. We spent almost an entire day in here, bought lots of clothing. The selection is insane. I think it can rival any Nordstrom / Bloomingdales in large cities. You will see many clothes just hanging on circular racks in the back that still cost $1k, which is insane. In a normal boutique these will be front and center. Just showing you the scale and selection of this place. The staffing is extremely friendly and helpful. I cannot recommend this place enough. We got the website now and will be ordering online in the future since we don't live there.
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January 2022 by Eleanor Minor
I recently purchased a Christmas gift from Hampden. Unfortunately, the recipient was from out of town and couldn’t fit it in her bag to fly home. I explained the situation and the staff was extremely accommodating and shipped the gift (wrapping paper and all)! Customer service like this is hard to find these days. I really appreciated it!
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December 2021 by Annabelle K.
The selection of clothes, jewelry, accessories is second to none, and the people are fantastic!
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November 2021 by Jack G.
Hampden is EXTRA. The store is packed with beautiful clothes and just when you think you've reached the end of it, another room opens up. Signs point you in the direction of "don't give up now- there's more stuff around this corner!" It's endless! The staff is beyond friendly. Every room I entered another person offered to help me find something, get me a drink (a drink?!), and even enthusiastically let me use the bathroom. People in Charleston are nice, but maybe this is where they hoard the nicest people in town and keep them all in one place to help outfit your wardrobe? I even got a very boisterous compliment while descending the stairs from a stranger saying how incredibly stylish I was. My first thought as a New Yorker was, "I don't know you and I think you think I'm somebody else". But no, it was just the owner saying hello and making me feel good, as I discovered in the many press tear outs as I left the store. Oh and the snacks. There are snacks. And champagne. I don't know if this is just a Friday thing or if this could also be like an everyday thing, but there were legit snacks and drinks for whatever reason as I shopped. And I loved every second of it. Oh and the shoes are good. Like real good.
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September 2021 by Sophie K S.
Beautiful selection of items from shoes to bags to jewelry to clothing. I could spend a whole day here. And a whole paycheck!! Megan was so helpful and sweet. She offered us complementary drinks and was so attentive. Recommended for anyone looking for a fun and bougie shopping experience!
