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December 2023 by Alişan DURSUN
Fast and great repair. I will come again.
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September 2023 by Lora Flowers
Manager quickly got us in touch with a location that could fix our iPhone right before closing- we had a new screen in 20 minutes! Great customer service thank you!
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August 2023 by The Truth
BE AWARE!!! He'll sell you a defective part. Check all features before leaving his shop otherwise it's your fault. Bad business!!.. HE'S A DIRT BAG!!
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May 2023 by billy mcelveen
Tech immediately recognized the problem and give me the solution to it. Ordered the part and informed me to come in and fixed my phone.
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April 2023 by You Already know
He messed up my daughters iPhone & iPad on the iPad the screen wasn’t put in correctly so when my daughter pressed down on the home button it got stuck inside so I took it back hoping that he would just fix his mistake he advised me that I needed another home button and that I would have to pay him 100 dollars so I ended up going to someone else to fix his mistake and they charged me 20 and now it works perfectly fine. On the iPhone it looks like the screen he put on was to big but I wasn’t too worried about that just as long as he could’ve just did right by me and fix that home button seeing as though my daughter likes to play Roblox and games like that but the man was so unprofessional and rude and refused to do it without an additional payment of 100 dollars … I will never go back to this place again it was a waste of 246$ I would advise you to go somewhere where the people have morals and are gonna treat you with respect and honor there words when they say if anything is wrong we will try our best to make it right because he never did. I didn’t post a pic of iPad because it’s already fixed.
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January 2023 by Murad Latifov
This is the right address getting device fixed. You won’t regret!
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November 2022 by Josiah B.
I paid $130 repair my back glass and they did but they ruined my camera too and it took a day and a half to be done. Terrible.
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October 2022 by Ricardo Zelaya
I walked into Masterfix with a broken screen and bent phone frame and 4 days after getting it fixed the screen stopped working. I brought it back under warranty and after delivery services failed to deliver the new screen on time Abraham had someone bring a new one from Columbia all the way to Charleston Just to deliver the phone to me on time. Great customer service I will be coming back in the future
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October 2022 by M B
Totally ignored me when I was in the store wanting to get something fixed no acknowledgment that I was even there.
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October 2022 by Wendy A.
I stopped in to see if I could get my phone back glass repaired. The girl working there was on the phone and completely ignored me. I motioned that I'd be right back. Went and ordered food in the food court next door and sat right in front of the store. She was still on the phone and continued to ignore me, even turning her back to me so she wouldn't have to wait on me. I finished my meal, and yes, still on the phone. 15 minutes to fix your phone? I couldn't even get waited on for over 15 minutes and there was NO ONE else in the store the entire time. Soon to be another ghost mall casualty with such lack of service.
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August 2022 by Shontice Newbold
They fixed my screen but didn't put the volume button back on. And they gave me the run around to get it done.
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July 2022 by Nikki B.
The gentleman was quick and respectful. They have a variety of phone cases that can be purchased. Check it out!
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July 2022 by Sean Rodger
I came in and he told me it would be cheaper to go through my insurance. More businesses should be like this!
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April 2022 by Myeshia Jackson
I brought my cracked phone screen to them and they told me it would be $350 but if I used cash $275 first red flag! They fixed It in 15 minutes and not even 12 hours later I took the phone out of my pocket and the screen was pitch black , no drops or anything! It wasn’t even completely blacked out when I took it to them originally. I returned a few hours later to have them fix the problem and they said it was my fault and not their problem and that I had to pay another $200. They are very rude and disrespectful! His partner also stated that I “probably couldn’t afford it” . 10/10 WOULD NOT RECOMMEND
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January 2022 by Latieka J.
This store is a rip off. I DON'T recommend anyone to do business with this place. They charged me $90 to change the button on my phone and instead they put a digital button on the screen. Then when I came back to get it they tell me they didn't have the part. The owner is VERY RUDE AND NASTY ATTITUDE. I will be contacting the BBB IN REFERENCE TO RHIS MATTER. He takes your money and doesn't do what you pay him for. He never refunded me or replaced the button.
