June 2023 by Slim Carson
Charged me double and did didn't have a active phone and refused to refund my money will diffinently be changing phone carrier.
December 2022 by My World
Very friendly was please with my service plus the 2 lady's were very helpful
October 2022 by Vince Coleman
Got a new phone from here today after my screen shattered on my last one. Amber helped me to choose a new one, for which I am very grateful. She was very kind and patient, and answered all my questions. Very good customer service, and I love my new phone! :)
October 2022 by Oscar Flores
The problem is that they have a schedule that is not suitable for those of us who work and on Google maps it appears that at 8 o'clock they close and at 7 with 2 it was already closed and with people inside they are not useful for solving an emergency problem they open late they close early
August 2022 by Jayblez4 2020
Great customer service, decent quality phone selection with a few different affordable phone plans. I believe the lowest is $30/month. I Lost my phone twice this week so flat broke I tried opening a new account and keeping it as cheap as possible and the total cost for a decent 5g moto Smartphone, a waterproof case, screen protector, and a month of unlimited call/text came out to $112. So if You're in need of a phone it doesn't get much cheaper then that.Ps. I was at the sam rittenberg Metro on 7-19-22 around 1pm. I had the best customer service in a while. I apologize cuz I forgot to leave a review and forgot the workers name so maybe the bosses can dig into the schedule so she gets the praise and raise she most likely deserves. Conversing with ppl all day at work can be very stressful/exhausting. Now add some random hot heads to complete the nervous breakdowns. She was great always smiling and actually seemed interested in a real conversation and not a corporate robot. Wow no one is going to read all this random ramblings . Oh well no proof read for me byeeeeee
August 2022 by maureen bradfield
My call wouldn't go thru. Not sure what the problem was
June 2022 by Lexie Hoover
Awesome loved it great help and the girl running it know what she is doing ?
April 2022 by Drummer Jacob
I've been in here three times and always had a good experience. The employees are always friendly and helpful. The phone service isn't too bad either:)
February 2022 by Caren Rowell
I would like to share the POSITIVE END RESULT I EXPERIENCED AT THIS LOCATION with the new GENERAL MANAGER JASHAE, her co-worker Shantae and C.J. ( district mgr.), that assisted JASHAE in resolving my issues and more! I purchased a new XS MAX iphone at this location. I had some issues at time of purchase as well as return visits. Some were not able to be resolved due to lack of inventory. I was promised if I returned they would be addressed. Each time presented the same issues. On my 4th return visit, I found that the entire staff that I had dealt with was gone and the warranty period was up. After JASHAE informed me it was out of warranty, she listened and heard my dissatisfaction and consulted with C.J.. IF I WERE NOT SEMI-RETIRED, I WOULD CERTAINLY CHOOSE JASHAE AS MY PERSONAL ASSISTANT! She handled the business matter exactly as it should have been addressed. I appreciate the 3 of them working together.
January 2022 by D Millions in Blue Bands
Shae was amazing!I was in great hands with her today.Shae at the West Ashley Store is great. Thank you for amazing staff members like her.
January 2022 by Christopher Wright
Shout out to SHAE!!!! At store 814!! best experience ever, coolest/best customer service ever? can I give her six stars?
September 2021 by Lee Badger
When i went in to get help with mine phone. The guy in the store is good on what he does.
August 2021 by Willie Loggins
Ride at the store the gentleman that's working was not there. Got in there wouldn't work with me to get two phone set up was going to activate new accounts.
January 2021 by Derrick Jackson
Its jus getting worst by the day with Metro. Stores closing every where.. Getting into this store is a obstacle. So many people jus hanging out. The store and the employees fits rite in the neighborHOOD. The Employee's didn't look like employees. This store is only a authorized dealer. I will never ever ever ever ever go back to that store!!
November 2020 by jim Howard
Ella was amazing she help me get a new phone since my was stolen she was very knowledgeable
