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February 2024 by Lauren Gregory
We are always greeted at the door. Everyone has been so friendly over the years. We’ve bought dog items fish items and everything has been so easy to find. Staff are always so helpful if we are unable to find what we are looking for. I highly recommend this pet store.
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February 2024 by Crystal Brooks
The staff is always nice, the store is usually clean. Their prices are a bit high
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February 2024 by Jeff delMas
Found what I needed. Store is a little dingy and not spacious. But not bad overall
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February 2024 by Rachel Walters
I have taken both my dogs to the groomers here for 7 and 12 years. Today was not fun. Older dog couldn't get grooming done because I couldn't get rabies shot record from closed vet. Time wasted.
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February 2024 by Andrew Touzel
Very helpful and friendly staff.
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December 2023 by Nytue King
For the second time, I've been told over the phone that they have fish for sale, and for the second time, it was a waste of gas and time. The guy in the fish area says their not for sale they are under quarantine. That 's why hell we made the call first so it wouldn't be a waste of a trip that should have been said over the phone. But that's OK, your store isn't an option for us anymore!
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November 2023 by Angela Hill
This has been my favorite place to go to since moving to west Ashley. I’ve gotten a few gift cards for my friends to use here.Lots of products to choose from for dogs & cats when it comes to food and other care needs and their aquamarine section is just as well stocked.It’s always clean in here and the cashiers are always down to hold a conversation every time I go to check out.I’m leaving this review because today’s experience was the best.We got to speak to an employee Suzanne who was really knowledgeable about cat food and the brand we were looking for and spoke with us a little bit abojt the products. We got to speak even further while checking out the one kitten that was up for adoption and over all it was a pleasant time.Everyone on staff works so hard and does it so well, you can tell they work there due to their love for animals and love for the environment of the store.Love this place and I’m happy to shop here every time. Keep it up y’all! The community appreciates your hard work.
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November 2023 by Sherri Berger
Fully stocked with everything one might need. I just got a kitten and found a small litter box and toys and mats and great food selection. Even cat grass although Iike everything else, price is over a buck more than 2 yrs ago.
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November 2023 by JonPaul May
Online ordering and pickup was quick and flawless and my dog looks great in her new jacket!
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October 2023 by Lorie Bentz
Took our standard poodle puppy (9 months old) for his 1st professional grooming. They did a fantastic job. I think we found a great place to take both of our standard poodles. Bella goes on tuesday morning. Can't wait to see how pretty she will look. Thank you for the great service!
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October 2023 by Bill M.
Love PetSmart. Everything you need for your pets, all under one roof. Stopped in to get some treats for my cats. The Humane Society was there trying to find new homes for these cute little pups. We had stop and play with the puppies before going in. Our experience at PetSmart was good. Good customer service and checking out was a breeze! I recommend PetSmart!
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September 2023 by Leysha J
We got our fur baby groomed by Donna as she was fantastic. The person who was at the front register was so friendly and helpful. She helped me find the pricing of items that I wanted to purchase and let me know that she was available if I needed help with anything else.
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July 2023 by Elizabeth H.
Pretty good selection, and there was one employee that was really helpful (so sad I didn't catch her name) but the cashier was SO rude omg... wouldn't even speak to me except to ask my number?? I think her name was Tara. Made me feel like a huge inconvenience coming in and needing to check out... if this location wasn't so close, I would SERIOUSLY reconsider EVER returning. I never write reviews but people aren't usually rude to the point of making me uncomfortable :/
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July 2023 by Mike Wakefield
The closest pet store is a great experience on the past two visits. The friendly staff made a return and a purchase without fuss. Love the dog crate resize policy!
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July 2023 by Serena Milne
What an amazing staff. I fainted in this store and two employees fanned me down by hand, got me water, a chair and crackers and made me feel so much better. Compassion and care at its core, and I imagine the same goes for our furry friends if this is how they treat the humans!! I will only be shopping at this store from now on. Thank you so much!
