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February 2024 by Monique Lane
Excellent
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February 2024 by Elroy Cowins
I love the couch and loveseat, because it’s comfortable.
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January 2024 by Nikkelle Heyward
Hopefully I get it
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January 2024 by Minister Brian Anderson
Great people, great service.
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January 2024 by Reina G.
Update from review of 12/26/23 I've been getting the run arounds from this RAC store regarding my refund. I had called their Coorporate office again for the second time and had to explain everything all over again to them. A second Ticket request for refund was issue and escalated to DM, Derrick Salmond for the second time. As of today I'm have not heard a thing. On 12/28/23 I called and spoke with Stephanie the store manager to follow up on my request for a three way call with her and her DM. She stated her DM came in the day before for auditing and left that same day. No answer regarding a possible returned call from him. She mentioned he (DM) requested that she issue a ticket on 12/27/23 to their finance department for my refund process and that she didn't know when they will respond back to her about it because of the holidays. I mentioned I will call back today, Tuesday, 1/2/2024 and I haven't gotten any answers. I called the store today around 1:30pm and no one answered the phone. This has been going on since 12/12/23 which places this matter going on now for 3 weeks and refund has not been made, DM hasn't returned my call requests, and the store manager doesn't call back to follow up. My one Star Review will continue to remain on my reviews regarding customer service as it has been very well deserved.
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November 2023 by Michele V
Stephanie is the kind of manager companies hope for but have no idea how great they are! Her authentic personality allows her to be open and so customer focused. Her relationship with employees is so nice to see. She helped me get what I needed & made sure everything went smoothly so I could work remotely for my company. High five to her & Rent A Center for recognizing there is a whole population of remote workers who can now move around the country on short notice needing office/computer gear. Thanks for being flexible. And give the hard working excellent Stephanie a raise:)!
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November 2023 by Brenda Stukes
I had a pretty good experience with RAC. Will recommend to others.
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September 2023 by Aquellah Brown
Very great customer service
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September 2023 by Cayden Hatcher
Great customer service and fast
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April 2023 by Michael Pallozzi
Very easy
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November 2022 by Tacarra Stanley
The lady who help was an amazing woman I will love for her to help me again
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November 2022 by Ian Mcknight
Quick easy and work with poor credit i got from divorce
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July 2022 by violetsimmons75
The workers were concerned about my breasts that they left my room a mess. The workers were rude. And I can't seem to find my airpods. The whole interaction was unprofessional.
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June 2022 by Shatiea Pryor
I’ve been coming to you guys for years if I can give this company a zero I would. I would never refer anyone to this company no wonder they cant never keep a full staff. Kimberly Duke is very rude unprofessional to be an office manager. I never been so disappointed as a customer I don’t know how she still have her job
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June 2022 by Vernessa Wright
Crystal was very nice and help me with everything I needed. Great job Crystal
