July 2023 by Adam Tanner
Unfortunately l have to get them 1 star when truly l wish l could give them zero stars. The lights are incredibly too bright it gave me a headache. The room by the bathroom has water spewing from the ceiling and it looked so trashy and dirty. l don’t understand why a corporate location this big looks dirty. I’m never one to shame on a place but the carpets and whole room by the bathroom just grossed me out. The carpets look like they have not been cleaned in years. Who allows people to work in this environment? I also don’t understand why they aren’t using desktops, the rep l was working with was awesome but l couldn't see a thing on his little tablet. I don’t remember it being like that in the past. It just made things more difficult. I couldn’t see anything he was trying to show me on my account and it was incredibly frustrating.Shame on upper management!
July 2023 by Traci Smith
Extremely helpful in transitioning to a new plan. Mark and other associates were very professional and prompt. Would highly recommend!!
June 2023 by Lauren Harrison
Thank you so much Verizon for unlimited data and information ❣️ and giving me a second chance after breaking and damaging my tech devices. I actually have a device in my name when I built my credit in 2015. Special shout-out to Dylan, he did a great job helping me make my payment on time for his first time working at that location ❤️❣️?? ?️
June 2023 by mary sue rynecki
Shelia was such a great help. Found the best deals for us. She was thorough and extremely patient.
May 2023 by Mackenzie Fiorini
Tristan is AMAZING! 10/10 he was so helpful and nice, can’t recommend him enough!
March 2023 by Dave B
Frazier helped us with our family plan and I've never had a better experience. He was extremely knowledgeable about Verizon's products and plans and with a few quick questions he helped us zero in on what were the best options for our family. Frazier also stayed with us for quite some time working through problems in porting over our accounts (AT&T's mistake, not Verizon) - and determined the problem and solution. A great experience all around. Friendly, professional, with follow through to problem solve. A rare find these days. Thank you, Frazier!
February 2023 by Breanna Sneeringer
Excellent customer service! Sheila is so kind. She made the process an ease and I was impressed by her knowledge. Thank you again. One of the best experiences I’ve had at Verizon.
January 2023 by Kate Foster
Spencer helped me to update a very old iPhone 7 to a very new iPhone 14, and somehow lower my bill in doing so. I am always skeptical of sales people, but Spencer seems to genuinely care about his customers, and he took the time to explain the fine print and to make sure I had the best rates. I would 100% recommend this retailer and Spencer specifically to friends and family.
January 2023 by Philip Mancusi-Ungaro
Gwen was extremely helpful and her knowledge of the products helped us select new phones. She also got the phones set up and installed the screen protectors perfectly
December 2022 by Juna Arnold
Sam helped me trade in my old phone for an iPhone 14 and he was wonderful! Helped me get the best deal I could and was chatty and friendly the whole time.
November 2022 by Erich Schmidt
Spencer Meridith is my hero! After 4 store visits he fixed all the problems with multiple phones on a biz acct.
November 2022 by Michael Tapert
Purchase of a new iPhone Pro Max was made extremely convenient by ordering the precise phone that I wanted. A very nice alternative when the phones are delayed in their availability.
November 2022 by Scott Berry
We had to switch out my wife's old iPhone and Frazier was extremely helpful and fun to work with. Great experience!!
November 2022 by Giana Casullo
Spencer was a great help in assisting me to get a new phone. He made the experience enjoyable and worthwhile. These trips to the cellphone stores can be a drag but he made the process go by fast and comforted us with water. His humor went a long way. I was very satisfied with his service.
November 2022 by Emily Compton
Sean was the bomb dot com for us! We were in Folly Beach on vacation from the Midwest and my aunt's phone started having an issue with the SIM card. She wasn't able to do anything on the phone. But, Sean hooked us up with a new SIM card at no cost and had us on our way in a jiffy. Many thanks Sean and Verizon!
