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November 2023 by Fightin' Dice
Tried to call the USPS office in Chester, SC and found that they don’t ever answer their phone. Business hours don’t matter, I’ve let the line ring 60+ times and apparently no one there can be bothered to answer AND they cannot manage to deliver mail properly either. Sure wish this location had an employee overhaul and a new post master put in place.
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September 2023 by Jessica Smith
Supervisor is unprofessional when asked her name she hung up on me. She is holding my mail illegally and I will be contacting the police. This lady needs to be fired and I’ll be sure to do my best and get ahold of the city hall and the government.
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July 2023 by Heather Freeman
My daughter lives in Chester and had a delivery from the post office and while delivering the mailman damaged the mail box by hitting it when he left. This is the second time. The first time, the people that she rents from repaired the mail box. This time I took a picture of the broken mail box with the package on the ground. When I called them to ask how they can fix it, she told me that since we did not get a picture of the vehicle or knew the number off the vehicle that we could not prove that it was the mailman. That is the only delivery that delivered to my mail box. She did not want to listen to me at all to try and help me. She was very defensive and it not being them that delivered the package. I got the tracking number that says that it was USPS. We are very frustrated with the Chester post office.
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July 2023 by Greg Harvey
Set up temporary mail forwarding May 3, then to stop June 25. I have Informed Delivery so I know what I am getting. Not all mail was ever forwarded. Missing several pieces. Since June 25, mail has not been delivered back to my home. I've called the local post office which is almost impossible to get a hold of--only after multiple tries did someone pick up last Saturday. I've filed two complaints thru the 800 number. They tell me they think Chester made an error in stopping the forwarding and it supposedly is being rerouted back to us. Person I spoke to on the 800 number says that Chester would be in touch with me--I've yet to receive a follow up call--then the Postal Service sends me a survey to see how they are doing--no response to that either. To the Chester post office--what if this was YOUR mail? Do you care?
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November 2022 by Laura Davidson
Staff is very helpful and efficient.
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September 2022 by Cynthia Nowlan
Staff is super friendly and helpful! They keep the line moving and are very gracious.
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January 2022 by Michael Stalls
They did not pick up my MAIL !!!
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December 2021 by Donald Gargano
I was expecting my package at home but when I track it they said delivery attempted so they will come next business day and up to now no delivery. I went to their office to ask of the package they said they don’t have it . I have gone there twice still no news..
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December 2021 by Phoebe Smith
Horrible customer service.... employees standing around when long lines and do not help
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May 2021 by Carys Rohan Anor
Coming from someone who's learned to have no expectations out of government owned-and-operated services...I was amazed at what a great experience this post office gave today!! No line whatsoever, only one other person in there who was just leaving as I came in, and yet the postal worker still apologized to me for my wait. She continued being overly kind and helpful and pleasant for the not even 2 minutes I was in there purchasing stamps and I just wasn't prepared for it. You don't even get that kind of pleasantry at other establishments half the time. Good to know this place is staffed by knowledgeable and good people. Chester's a gem from what I can see.
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April 2020 by Kathi Leitner
Very nice employees at this post office.
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July 2019 by James Jennings
Great people
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November 2018 by Helen Stevenson
This is by far the worst post office!! We live on a road called Hollow Rd. Down the street there is a road called Quail Hollow Dr. Clearly these are two different streets!! The people who reside there are constantly getting our mail and we are constantly getting their mail. Both parties have complained to the post office and the problem is still happening.
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August 2018 by Jennifer Brecheisen
Nice staff but they close at one on Wednesdays which is very inconvenient because there is no other post office in town. Also if I have a letter that needs to be sent out immediately I have to go to the post office because my mail carrier only comes to my mailbox when mail is delivered to me. He is extremely nice though.
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July 2018 by Forest Baker
3 counter post office with PO boxes. Easy to get in and out quickly, staff is friendly and there is free tape on the counter.
