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February 2024 by Ironlungger
Just went to get info on how to proceed with a repair. Excellent information on what to look into and will begin service week after the Super Bowl.
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January 2024 by Eric T.
Great Customer Service! Very Friendly and Professional! I didn't know I got free passport photos with my AAA Membership!
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January 2024 by C.G.V production
Very prompt
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January 2024 by Janet Jeffcoat
The AAA operator was pushing the tires because our granddaughter had a flat tire and it wasn't salvageable. When we got there we were told they didnt keep much of a tire inventory. They didn't seem to be prepared for a tire emergency.
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January 2024 by Trish Fowler
Save your time, money, and sanity. Go anywhere else.All they do is read codes, they don't actually diagnose. Parts markup is more than 10x. I'm down $500 to fix a code that wasn't the problem, and would have been down another almost $900 without the car being fixed, except when they called back and said "didn't work, we want to do this next," I got smart. Towed my car to a real shop. Real shop fixed the second code, and replaced the fuel pump (the real problem), and did my 100k mile service all for $800
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December 2023 by Allen White
Quick in and out experience. Needed a photo made and they did a great job.
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November 2023 by M. Bowen
Went in for an oil change at start of September, and also asked to please check transmission fluid as there was an undiagnosed problem I was trying to identify. Was told afterwards by the front that they couldn't check fluid- it was in a spot where there would have to disassemble things, but since I was due for a transmission service they were happy to do that. I had my trans rebuilt last summer, so mfr dates mean nothing.. I said no thank you, and after checking out walked around to speak with the mechanic because I knew that was a load of hogwash. They apologized for the ignorance of the front desk and assured me they checked transmission fluid and it was fine. But I shouldn't have to have done so, and any lesser knowing person would've payed the extra $$$ for the transmission service..2 months later, and small thing, but I went to use my windshield wiper fluid this morning (something I do not normally do) and it's bone dry. Wiper fluid is listed in the description of the oil change service on the AAA website. I paid $80+ for the most basic of service, and it wasn't even completed fully.Do not recommend.
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September 2023 by Darcy Corliss
This place is great. The car care system is kind and hard working. Travel if you have any needs stop in they can answer any questions. Then they have insurance it's a one stop shop.
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September 2023 by Isaiah Burge
I just went to the AAA travel center for an IDP and Christina and her trainee provided exemplary service. I was in and out with everything needed in just a few minutes. Best service I have received to date at any AAA store. Thank you so much!
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July 2023 by Robert Ricker
I own two older Mustangs, and Danny at AAA is my go to to keep them running right. I have relied on him and his mechanics for years nowThe service I get is fast and friendly. The price is always on the money. I strongly suggest them.Services: Transmission
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July 2023 by Carolyn Matthews
Fabulous customer service! Printed out and assembled a spiral-bound TripTik for our 2,100.mile drive in less than 5 minutes. So friendly and professional.Many thanks!
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June 2023 by Robert R.
I have two older Mustangs (1988 and 2008). It is my theory that if you have an older car that you love, and spend the money required to mechanically rebuild it you end up with a car that is in better shape than if you had purchased a new one. Doing this I have spent a lot of money on my Mustangs. To make this approach work you need a service supervisor that loves cars and will take your car on as a long-term project. Over the past several years I have relied on Danny Bagwell at AAA to oversee the mechanical rebuild of these cars. I am happy with the result. Their mechanics are great. The front desk staff looks out for my interest. The result has been efficient and cost effective. The work is correct and done right. I consider Danny Bagwell to be a friend as well as service supervisor. I might add that guys oversee the maintenance of my wife and daughter's cars also. If that is not trust, I don't know what is.
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May 2023 by April S
This location needs help in the travel department. I wasn't called when my currency came in. I tried calling every day for a week, and no one answered in travel. I would either get the auto department or another branch, usually one out of state. I had to go in person to check for my currency, and the person told me someone would call me when it came in. I explained the situation and they finally checked for me, even though they gave me a hard time about it. Luckily, it was there, and I didn't get more run around after that.
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April 2023 by William Richard
Recently had my auto break down and was recommended by a family member to give AAA a try. It turned out to just need a screw and AAA did this for me at no charge. I immediately signed up for membership as they have earned my business. Thank you to the staff that helped me out!
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April 2023 by Faye Gowans
April 10, 2023.Service is non-existent. As a member of AAA, I went to this AAA location to "purchase" foreign currency. This was my second visit.I visited the first time last week and was told by a man who identified himself as the regional manager, that Terry, the ONLY person who could handle the transaction, was out and that I needed to come back another time. During that visit, I suggested that Terry be required to cross train someone else so that the customer can be served even in Terry's absence.Today, April 10, it happened again. I visited and was told by the regional manager (RM) that Terry had just left for lunch and no one else could/would help. Additionally, the RM decided to educate me on the difference in "exchanging" vs "purchasing" currency in what I perceived to be a condescending manner. No matter which transaction I wanted, it couldn't get handled because Terry was not there!Mr. RM, don't "train" me; train yourself and your staff so that the customer can receive the service for which they come.Rather than return to the Forest Drive location, which is about 12 minutes from my house, I decided to go to the AAA location in Irmo, which is about 30 minutes from my house. I have in hand the receipt where the Irmo AAA has ordered the currency. Deborah at the Irmo location was professional and personable. For all of my AAA service needs, I'll be patronizing the Irmo location.The Forest Drive location and the Irmo location have different RMs; I asked.Take notes AAA Forest Drive!
