BMW of Columbia is a highly recommended dealership located in Columbia, SC, offering a range of services for BMW enthusiasts. Customers appreciate the professional and friendly staff, including salespeople like Brianna Presley, who are knowledgeable and make the car buying experience enjoyable. The dealership provides new BMW cars and SUVs, such as the 3 Series, X3, and X5, along with used cars, ensuring a variety of options. Test drives and detailed explanations help customers feel confident about their choices. The service department receives high praise, with advisors like Saint and Jodyann praised for their helpful and caring assistance. Many customers mention the excellent service, compassion, and professionalism they experienced, which sometimes leads them to consider moving their service needs from other locations to BMW of Columbia. Although there can be long wait times, especially during busy periods, staff members often communicate well and apologize for any delays. Overall, BMW of Columbia offers a positive experience whether purchasing, leasing, or servicing a vehicle. Customers feel valued and well-informed, making it a trusted choice for BMW owners in the Columbia area.
My recent experience with the service department was very positive. I appreciate the quick communication with my service provider and the technician servicing my car.
September 2026
Thanks to my car care representative, Matt, for taking care of my needs quickly and efficiently.
September 2026
Saint was a pleasure to deal with. He was very knowledgeable about the car and potential problems as he is also a trained mechanic. Repairs were completed faster than expected.
