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March 2024 by Charles Davis
March 15, 2024, at 8:50 AM. I return back to the flying J, exit 70, interstate 20 in Columbia South Carolina. I return back to the store because I was double charged for a meal that I didn’t receive from one of the employees at the flying check. I spoke with the manager Jerome. He refused to give me my refund as I presented him with my receipt. I asked Mr. Jerome why can’t he give me my refund or refund me my money he said he because he is working the register, and he has to look at the cameras, before he can refund me my money.Then Mr Jerome told me it will be 3 or 4 pm before he can review the cameras which is this afternoon March 15, 2024. This is unsatisfactory, customer service, and the whole flying J employee staff, including the manager, need to go back to customer service training and understand that the customer is always right.
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February 2024 by Michael Mcalister
I'm only going 3 stars, facilities 5 star newer clean could tell recent remodel, Dennys 4 star they got my order wrong but well prepared, the parking neg 5stars as soon as I parked, a guy wants money so I gave him some drinks a partial loaf of bread and nearly full jar of peanut butter. After a hot clean shower and hot meal it had gotten dark out, and so did the parking lot, trucks parking in front of the CAT scales and Walgreens trucks swapping trailers in the fuel island, I can only assume because of the lightning and all the vagrants that are in the area. It's bad enough that drivers have such a hard time finding places to park due to time restrictions and now there's talk of slowing down trucks to less than 70mph, to only be able to find some parking and this is what we get in return for the millions of dollars spent not just in fuel but food and other goods. Sad face for sure!!!
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February 2024 by Brenda Johnson
Great service
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January 2024 by Tesfayie Tesfa
This is a good truck stop. Drivers lounge. Clean hot showers. Whole store overall is clean including restrooms. Excellent staff. Good Dennys. Good washer and dryers. Only con is lots of local drivers park bobtails/dropped trailers/dump trucks etc here and go home. But check the Dennys manager out she pretty and thick af. And this short cute thick girl that work overnight in the flying j. They both deserve a truckers baby ?
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December 2023 by Rosa Maria Gonzalez Leyva
I tried to sleep in this Pilot, I was making a stop to continue my trip and at 3 am some very strange guys arrived in their cars making a lot of noise and arguing, they broke several bottles in the street, I moved from the parking lot and they continued there, never I saw the security, no police around, a very dangerous place at night, I do not recommend this place to rest, the chicken they sell inside totally SALTY
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November 2023 by Hayley Luther
Two stars only because the main part of the building is very clean and well kept, well organized, employees seemed friendly.But didn’t pass the vibe check. It wasn’t that busy and the aisles are large but several different people almost collided with me just charging around trying to shop or get to the Denny’s like it was an emergency.Employees were yelling at customers and each other at the counter, not in an angry way, but it wasn’t clear who they were addressing or what was going on. It was chaotic, and I decided not to buy.The women’s restroom was disgusting. Vomit in one toilet, a smell so bad in a clean one that I gagged, and one that had been splattered with something and they were out of the seat covers. Boyfriend reported the men’s was very clean though.Overall would never return to this location.
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November 2023 by Vanessa Schroeder’s Photography
No trash cans in the showers, is my only complaint.
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November 2023 by A Handan
Good amount of parking. Clean laundry facilities, all machines work.Got lucky with some tasty/fresh spicy chicken too.
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October 2023 by Mark A
My father-in-law had a flat tire, and the Security Officer, Robert, at the flying J, went above and beyond as he assisted with changing the tire and ensured he could safely get home.
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October 2023 by K C
98% local truck parking. Locals park and go home. Weekends are the worst time. They even drop their trailers and go home. Looking for a place to park go somewhere else. Don’t know why they don’t run them off. Guess they don’t care about losing money. Oh well guess other truck stops won’t mind the extra money.
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October 2023 by MLB
Good place to get gas. Sign up on-line for discount. Clean restrooms. Plenty of swag and merchandise for walking around to stretch your legs.
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August 2023 by Traveler
5 Star staff Que & Rain is a dynamic duo.Rain has a positive attitude & is full of energy she's dynamic & determined. She has a quick trip “QT” approach taking two customers at a time and that’s an excellent approach for a truck stop. She should be training & retraining at all truck stops worldwide frfr Rain truly exemplifies exceptional service. Fast & Friendly B1 represents well No machine can replace her.
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August 2023 by Person A
If there was one thing this place could use it would be Less parking. SMH. Congratulations Pilot/Flying J geniuses. Also maybe more Reserved parking and a few more panhandlers to roam the lot. Thx for the remodel though!
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August 2023 by Ro jp
Clean, new bathrooms!Unfortunately the pigs behind the wheel still pee / dump their urine on the asphalt parking lot , making it unbearable to smell, especially in the summer! Stop doing that, use bathrooms!
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June 2023 by Eric Brown
You could have your wallet snatched here easily, get shot or both. Strangers approach you here outside or size you up inside, or both. The Dice are rolling.