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April 2024 by Leon Reed
They installed what I thought was a original equipment windshield which it was not they recalibrated camera in my vehicle now my vehicle needs a new camera system. but the dealer won’t work on the vehicle because of the windshield safelite put on so I now have to pay for another windshield $1200 from a different windshield installer p.s.they change the back glass and there’s tons of glass still in the just sliding and rattling make sure you ask for the or windshield and stay away from this place
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March 2024 by Srvsuta Resuta
I've dealt with a lot of front desk people and most are moderately unpleasant. But the people I interacted with here were great. It felt like they have a great workplace culture and environment. Maybe because it the morning shift. Idk. And they got my windshield replaced quickly. It's only been 2 hours since though, so we'll have to see if the job will hold properly. But so far, I've no reason to doubt them. Great job Clayton and team!
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March 2024 by Rand Romaine
Great service. Windshield repair.In and out within an hour!
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March 2024 by Avery Lucas
Just had the best experience with my Safelite Technician. He was early, even though we are all the way out in Chapin. He was very professional , w/ 10 years of experience and an Army Veteran. Went through all the details with me and the glass looks perfect! These guys know what they are doing! I didn’t get his name but wanted to say thank you IGY6!I highly recommend!!!!Avery LucasChapin, SC
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March 2024 by kevin kaminer
Technician came out and broke side piece between driver side door/window and windshield and bent the hood on my car. I reported this to the office and another technician came out and halfway repaired the hood but after multiple phone calls, promises, and deadlines that have passed nearly a year ago communication has stopped on their end and I guess I will have to take this to small claims court. I now know why their commercial says Safelite repair, Safelite replace, because after they repair your windshield YOU will have to replace other parts of your vehicle.
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March 2024 by Steve R. Nunez, MS
Great place. Very simple. Just go on the website and see your car information, choose whether you want to have insurance take care of it or you take care of it out-of-pocket, you select your time and day. You show up. They take care of you. Two hours later, you are back in your car.
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March 2024 by Edward Timm
On time and very good
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March 2024 by Kimberly Singletary
This was the absolute worst experience I have ever had getting a windshield replaced. The customer service is very lacking and I waited over 3 hours to get my windshield replaced. When I inquired about what was the hold up the front desk employee was not friendly AT ALL!! Horrible Horrible Horrible customer service!!!
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March 2024 by Maria Jinks
Jake was great, very thorough and helpful with added info!
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March 2024 by C.
Clayton was FANTASTIC. Had to come in because my vehicle has cameras so it requires calibration. And, yeah the calibration part of waiting 3 hours sucks but he was amazing and kind and knowledgeable and had a sense of humor. I'll come back to this location just because the techs are amazing!!!!!
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December 2023 by Will She
Had a 2004 Sequoia back glass replaced at their shop. Quick and efficient. Lance, the technician, went the extra mile explain what caused my window to shatter, did some maintenance to the window track and other areas related to the window retraction system free of charge, and was very courteous/respectful.I prefer to do things myself on a car this old (what’s the worst I can do), but had limited time to get this fixed and they were able to get me in within two days.
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December 2023 by Shem Heller
I took my vehicle in to have the windshield replaced. When I arrived, they told me it may take up to 3 hours to complete the replacement and calibration. The work was completed in less than one hour. The work was very good.
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December 2023 by South Carolina Girl
Our automatic dimming lights won't work after they calibrated the new windshield. When we took it back, they tried to explain to us that our make model and year did not have automatic dimming lights, which is funny because we had them before we took our car there.
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November 2023 by Dellareese Belton
Our experience with Safelite AutoGlass was non-less than professional and friendly from start to finish.Clayton, the technician who replaced our windshield was professional, courteous, friendly, and very nice. He explained the process to us and how to take care of the new windshield before we left the location. He performed quality work. The windshield looks good. We have not had any problems with it.The task was completed thoroughly and on time as we were told it would be.We would recommend Safelite AutoGlass to our family and friends.We greatly appreciate your service and professional.Willie and Dell
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October 2023 by Grace
We had our windshield replaced on our 2015 BMW i8, and it was generally a good experience. The issue arose when we discovered they did not attach the exterior A pillar molding properly on the passenger side. This caused it to snap off when the door was opened and broke the rain seal on the door. We didn't notice this because my husband took the car by himself and didn't open the passenger door while there. By the time he got home, they were closed. We attempted to return to have this fixed on Sunday, but they were closed. This is an issue because Google clearly says they are open on Sundays and says it was confirmed by the business. But we drive all the way there, and they're closed, and their 24/7 phone service is straight to voicemail. We do not have time to have this fixed during the week due to work, and this location is far from our house, so we will have to go a week now, hoping it doesn't rain and leak inside the car.
