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April 2024 by Joe Farmer
Horrible service- hopefully in the near future McDonald’s will consider using robots to serve food much more efficiently.The staff at this location have no idea what’s going on here. It’s a total disaster.Lady manager is horrible. She needs a new job not in the public sector.Private sector for her large mouth.
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April 2024 by Lace Holland
My kids and I waited over 40 minutes after ordering at a kiosk to get our food. There was a crowd of people gathering at the counter as we approached the 30 minute wait mark. Everyone was surprisingly calm, not like New York! Meanwhile, the drive thru was waited on in perfect order. The place clearly didn't understand the people inside need food just as quickly as the people in drive thru.Also, the man working the front area got fresh with the manager when asked to refill the straws (which were long empty). "I don't tell you how to do your job, you don't tell you how to do mine," he yelled and went about sweeping the floor. It was very uncomfortable for everyone. He eventually filled the straws but left customers to get them from the front for the next 20 minutes or so. By far the WORST McDonald's experience I have ever had, EVER!!!
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April 2024 by Tina Payne
Waited in drive-thru for 30 minutes at least. They were not busy on inside.
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April 2024 by Dragon King
Terrible service all the employees just standing around not working in the middle of lunch rush and after 45 minutes waiting in line for food only to get cold food thrust in my hands
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April 2024 by David Gonzalez
The store smells like a dirty rag
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April 2024 by Jayla Garner
They were very very rude and mean to me and all I did was tell them their kiosk was down and the man was like “go to another one” with an attitude very very rude and I was like “can I just get my order taken from the front” he walks away and starts laughing like I’m not right there…hands we’re not clean and very unsanitary smelt very very bad when walking in! Floor felt slimy when walking on floor. Male employee kept taunting me after he walked away from the front counter! Over all would not recommend this Macdonalds
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April 2024 by Glen LaConey
This location was FAR more pleasant than the locations in Columbia, which I consider DEMONIC!
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March 2024 by Branden Joynt
Thank you for reminding me why I never eat at McDonald’s. I forgot and came back. My bad.
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March 2024 by Jandie Weddle
ZERO RATINGS......THIS LOCATION NEEDS TO BE CLOSED DOWN!!!! Very unprofessional. DO NOT LET YOUR CHILDREN WORK HERE!!! (McDonald's @ 1111 woodruff rd near Target)WORST McDonald's in Greenville. Managers leave stores to walk to Target or stand outside while both drive thu lines are backed up,as well as the lobby leaving the school kids to run the store. Managers that go to work smelling likeAlcohol and employees that are allowed to work high, I even witness a employee rolling a blunt in the parking lot at the front door right in front of me and the women waiting on the bus to arrive. She didn't even care that we were there either. Allows homeless drug addicts to sit in the store after the lobby closes. There are no safety considerations for the school kids that work there after school. This McDonalds continues to employ a 21+ individual even after it was proven that the employee made sexual inappropriate comments to a minor. Definitely see their standards are despicable. Children labor laws you can throw out the window. They will schedule your kids with no consideration of their school schedule or the law. Stay away from this location. Worst service, worst management team.
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March 2024 by Cherie Crumley
I bought a St Patrick Day shake. And my daughter got the chocolate shake. Service was great They were very busy. Went through drive through. Even thought both lines were backed up and the place was full inside, everyone I seen had a smile on their face. And very friendly. Thank you.
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March 2024 by Snapes Persephone
I ordered lunch for my fiancee and I as she was craving McDonald's. I put my order in at 1:16 and as of now 1:54 my driver is still waiting for the order. I will update when the food gets here.
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March 2024 by RJ Dotten
They always give it 110 percent to
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March 2024 by Tony Hdez
Worst McDonald's in greenville lazy people in the morning i wait 10 minutes at 6am they was not ready never buy here
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March 2024 by Frozen Jackal
UPDATE: Screw this place. Every online app defaults to this store in the local area and every time the orders are always delayed, always wrong, ALWAYS COLD. I hate this store with a fiery passion.--Eat anywhere else.A store with a gutted out play place leaving behind a very uncomfortable lobby atmosphere that's like a mall food court but without the mall.Employees will ignore your dine in request and will never bring you your food. Drive thru service is very chaotic and unorganized. Once again I can not stress this enough, I would feel more at ease eating out in the parking lot on the pavement the lobby is in dire need of a makeover it's so bad. I know McDonald's isn't where you go for fine eating but I've never felt more out of place eating at one before then I did here.
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March 2024 by Monique Martin
Lost my online order was very rude guess they missed placed my order my food was sitting to the side wasn’t fresh had to wait another 10 mins after pulling to the 2nd window talked with a rude manager (Rufus)that didn’t seem to care walked away while I was telling him the order number disappeared on my McDonalds app but I had the receipt order pulled up matching address and time I placed the order he didn’t care to confirm my order he said my order was under a in house order not sure what that meant need better customer service skills if he don’t want to do his job he need to find a new position or better job order was placed at 7:33pm got to the window at 7:50pm didn’t get my order till 8:19pm thanks to the very nice helpful employee Ciara great customer service skills will not return to this location
