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March 2024 by Russ Kelly
Very nice people. Quick and efficient. Clean.
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March 2024 by Chris Jalbert
Ordered a chai latte but the barista didn't put the lid on properly and it spilled all over me in my car right before I went in to work. Save yourself some $ and clothes and go to 7brew on woodruff Rd.
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March 2024 by Jeccika Scialabba
Tay ❤️ you are incredible! Absolutely made my morning!!! I can’t say thank you enough for the laughs I got from our conversation! You deserve the biggest raise and promotion ???! I look for way to visiting again!
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February 2024 by Kittenxplosion
2/16/24 edit - I’ve stopped going to this one and now drive further down the road to the one across 85. They change their open hours at random times it seems. In the past two weeks it’s happened several times. Hopefully the people running this one will be out of a job soon.You get in and out all depending on who’s working. Sometimes slow, sometimes fast.
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February 2024 by Samuel
excellent ??
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January 2024 by Devian Nikei
Today was my last straw at this Starbucks location. If my experiences at the Perham Rd Starbucks were my first or only, I would certainly never patronize Starbucks again. I live in Easley where we have 2 Starbucks locations. Both stores are clean and their staff is warm and courteous. At both Easley locations, I am greeted when I enter. My name and order are remembered. The atmosphere at BOTH of the Easley locations are reminiscent of "Cheers" or "Friends" and I look forward to going. I gifted the staff JFK silver dollars for Christmas. I work on Pelham Rd and every single time, I come in the door I am not greeted; barely even acknowledged. The only bright side is a young, Black woman who greets and speaks to me. I am also a Black woman. I am not sure if that has any bearings on my treatment as I don't observe the staff being particularly personable or friendly with any of the other patrons either. The store feels dark and abysmal. The staff are more like coffee-making barista robots. However, even with that dedication to rote production and no customer interaction, I still experience longer than projected wait time. I stood in line for about 10 minutes this morning waiting for my coffee. My food order was already made; sitting and cooling while I waited for my coffee. At a certain point, surely just tired of me lurking at the counter, an employee breathed in frustration, "what are you waiting for?" I told them I had a coffee with my breakfast sandwich and attempted to show her my app, but she walked off asking, "What's the name?" I uttered my name to her back and she begins looking for the order on a tablet. Another barista said that the ticket didn't print out for some reason, but she would make it. No apology. No sorry for your wait. Just agitated and begrudgingly made coffee. The cup was sat on the counter in front of me by an employee who made no eye contact. I truly would rather scrape gum from under middle school desks or pick up trash from the side of the road than visit the Pelham Rd & I-85 Hwy Starbucks store location again. I hope people read this review and avoid this location. It is truly not representative of the quality or customer service experiences that I have become accustomed to receiving at Starbucks. I am not sure what factors go into the lack of morale at this location. I am not sure if the working conditions are oppressive, but the melancholy is palbable. I will not be returning to this location until the lack of customer focus and long wait times are rectified. I have ordered at this location at least 7 times, and each visit has been exactly the same. Today was my last patronage and I think, myself, the others who left one and two star reviews, along with people who read this review should collectively avoid ordering at this location when there are others nearby. I think we need to send a message to the management that in these uncertain and unfavorable economic times, we will not pay for poor and inconsistent service. The product is not that serious. I can get K-cups, heavy cream and caramel drizzle from the grocery store. I can make this coffee at home. If the service will not be impeccable, what is the point of leaving my home and driving to a store? I expect and demand better, especially from a location in this affluent area. Long sigh ?
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January 2024 by Gene Brooks
Nice and
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December 2023 by Adam Vega
Went through the drive through. I wanted to get the red Starbucks cup that was on display at the window but they couldn't sell it and didn't have anymore...kind of a bummer. But the girl at the window was super nice and the coffees were delicious!
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November 2023 by Amber Boman
I really love the Starbucks brand, and this location used to do an amazing job, but the last three times I've stopped in to get a latte, every single one is way under filled (or over whip creamed maybe in this instance since usually I don't ask for whip, and request no foam, no room so they'll fill it to the top). It's frustrating to have learned from the batistas exactly how to order your coffee so it will be full, and continue to see under filled lattes again and again. I hope management has a conversation with their staff, because while the staff seems super nice, they're missing the mark on drink execution.
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September 2023 by Spring
My order was wrong twice due to them rushing through the drive through when I went in for them to correct the service was not up to par. Stop rushing
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September 2023 by Avail Mcdowell
This by far was my worst Starbucks visit. My order was wrong and when I went in for them to correct the service was not up to par. I showed them my mobile order via phone and they didn’t bother to look or listen making it wrong a second time. I finally left with what he made and settled bedause I had somewhere to be which is obviously why I placed a mobile order. Then I got in my car to eat my breakfast sandwich only yo find out the bacon Gouda egg sandwich doesn’t come with bacon! Wow by far the worst visit. Out of 5 items ordered 3 of them were wrong. When I called the manager of the store I had to get her attention to listen to me because she cut me off twice when I tried to explain my reason for calling was not to complain about my visit but to inform them about the sandwich. Leadership please get involved with the training at this location from the manager to the staff. There was only one person who was helpful and that was the lady when I first walked in.
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September 2023 by Ramya Krithiga
the best starbucks in the greer area.
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September 2023 by Karen Ward
Staff and food/coffee are great but the drive through blocks the parking lot and you have to park in another lot and walk. They need to fix that!
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September 2023 by Brandi Wallace
My name is Brandi but was given a Brandon’s order. Didn’t realize until I got home and I work from home so big inconvenience.
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August 2023 by Ashley B
They do a good job with the coffee but I am sick and tired of cars cutting me in line because their line cuts through a parking lot. People see the car move and they just drive around everyone in line and go right to the window. The other day a girl was taking orders outside, and where she was standing only allowed one car to be up there or else you block the intersection to where no one coming around can get out. Cars were cutting me and other people, and the girl did absolutely nothing about it. She saw it happening. I get that it’s not her job but she should have said something to management so they can move her further up or put up a sign or something. Just completely ignoring the problem with tons of irritated customers. It’s always a problem and I’m so sick of it, either you block the intersection or get cut in line. People love to try to make their own lines going the other way too.
