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March 2024 by Phuong Nguyen
Mike was absolutely fantastic. He was willing to stay after hours to assist us with the storage space we needed. He was very thorough, patient and friendly the entire time. Thanks so much Mike!
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March 2024 by Erin McGaughey
Overall I really like this facility and the convenience. I have had many units here over the past 2+ years. I also really like Mike. I am leaving a bad review because of water leaking seeping into my unit.DO NOT get a first floor unit adjacent to outer wall of facility as you are at risk of water damage.My rug was wet. My mattresses in a bag is sitting on water. Water Puddle less than 5 feet from my unit.I now have to pay to have my items moved as this unit is not in acceptable condition for household goods, and I really believe this should be at the expense of the facility.I dont even know yet if my bed is damaged as I can't determine that until I can have my items moved.
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March 2024 by Keith Jeske
Mike is very helpful and very professional!
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March 2024 by James Marino
Very clean and organized. Amazing facility!
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March 2024 by Liz St. Clair
Today I had an issue with my storage space. I called Extra Space, and spoke with Amy. She truly went above and beyond helping me. I am so very grateful to her! Also, there are a few other things I like about Extra Space as compared to other storage companies I have used. First, that have very good security. You have to enter your code to get in to the building, and again to take the elevator. As a female, this makes me feel much safer than a storage facility that just has a gate (that can easily be jumped.) Also, they stream music, which makes going to storage so much more enjoyable. It is highly likely that going forward I will only use Extra Space Storage for all of the reasons I just listed.
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March 2024 by Bert Bacon
Thanks Amy for your help. Kind and quick service with a smile!!!
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March 2024 by Janine Nelson
Mike at Extra Space Storage on James Nelson Road in Mount Pleasant has been such a pleasure to work with. He made the application process seamless and communicated with me via phone call or email. Thanks Mike! You went above and beyond.
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January 2024 by William Rabun
Michele was extremely professional and helpful with our unit transfer. Will stay here long term simply because of the customer service!
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January 2024 by Gregory Stockbridge
This is a very convenient, clean, secure, air conditioned storage until with a great staff!
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December 2023 by Kirstin MURAWINSKI
The experience with Mike was flawless. It was quick, easy, and he helped with getting the best rate. This is the second time I have been in there regarding storage units and he has always been so kind. The facility itself is clean and easy to navigate. Could not have made my morning easier! Thank you, Mike!
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December 2023 by Lisa Parr-Smith
Mike was exceptionally helpful in getting us a unit quickly. He went out of his way to make sure we were satisfied!
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December 2023 by Steve Hayes
Great storage space - clean, climate controlled, elevators worked and easily accessible. Mike the manager was easy to work with especially since we were coming from out of town. Highly recommend Mike and Extra Space Storage!
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December 2023 by Monica woodward
This place was always very clean and my storage space never had any evidence of bugs or critters. I would definitely recommend it. My only criticism is that the price kept jumping up significantly over the 3 years that I was there. My advice is to pay ahead to lock in your rate.
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December 2023 by Angelicá Grace
Wonderful, wonderful experience! Just what we were looking for! And Mike is the most kind, professional and knowledgeable gentleman! Worth the price!
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December 2023 by cristina ferla
Extra Space in Mount Pleasant, SC, was clean, well-lit, and secure. The staff was great and helpful, and the online communication was excellent. Very good experience!
