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August 2023 by Micah Roesken
Jonathan was a huge help and very knowledgeable, able to answer all questions we had.
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August 2023 by Brian Horner
Jonathan was incredibly helpful when purchasing our mattress. He was knowledgeable and did everything he could to get us the best price possible. His supervisor Erik also helped make our buying process very smooth and easy.5/5 stars!
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August 2023 by Pamela Stewart-Kilpatrick
Went to purchase a basic mattress for a guest bedroom. Jonathan showed my options. Did not push to sell me something more than what I needed. I look forward to having it in my home.
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June 2023 by Claudia Shaheen
Excellent service. Eric was very helpful to find the right fit. His knowledge help me make the best decision on comfort and price.
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June 2023 by Colleen Hess
I have used Mattress Firm many times! They have a large selection to try out and they deliver quickly and efficiently. I don’t buy mattresses anywhere else!
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June 2023 by Nora Brahney
Excellent customer service. No pressure to buy. Agent VERY knowledgeable about products. This is the second time I have purchased from this company and highly recommend them.
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May 2023 by Shana Rivers
They are very detailed in getting you the right mattress.Preston was very helpful and nice and patient with me while I tried to figure out what mattress was best for me.
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March 2023 by Xavier Semien
Jonathan provided great customer service and was able to assist knowledgeably with our purchase. Glad to have visited this location.
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February 2023 by Joseph Harris
I had very pleasurable experience. Preston was very knowledgeable and patient with me. He took the time to explore each step and give me options as we went along. I will definitely be recommended mattress form and present to others. Thank you again Mr. Preston for your unbelievable service.
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January 2023 by Heather Coleman
Our sales person was knowledgeable, friendly, and not pushy.
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November 2022 by Aubrey Schmidt
My husband and I were recently shopping for a new mattress and stopped in Mattress Firm one evening. We had never picked out our own mattress before so I was really excited to try out different kinds and find the comfiest one I could. Our salesman, Scott, was super helpful and knowledgeable. He explained the differences between each mattress and listened to what we liked or didn't like about each one to tailor the next one he'd have us try. He also looked at our body alignment on the bed to make sure the mattress was the right firmness for us. I would recommend stopping in the store and working with Scott if you're looking for a new mattress.
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June 2022 by Carrie Cox
My remote wouldn’t pair up with the mattress lift. Jamal came out to my house at 8:00 at night after work brought me a remote pared it up with my bed which was stuck in the way up position and I had to sleep sideways. He is my hero!
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June 2022 by Sharon Znaty
What makes a company successful? The employees! I am so profoundly relieved to find that excellent customer service and concern for the welfare of others is alive and well. I haven’t seen it in a very long time, until today when we were lucky enough to find Jonathan who went far and beyond his role to satisfy this customer with kindness and sincere attention to our needs.I truly believe that he sets this gold standard for any retail operation.Mattress firm: if possible, clone him!
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May 2022 by Scott Henderson
My fiancé and I stopped in one of the Mount Pleasant locations and had amazing service from Wasif. He talked us thru the process and helped us find the mattress we think is best for us. We were able to get next day delivery and that didn’t disappoint either. Between the automated calls and text messages to inform of the arrival to Chico and Juan’s fantastic delivery I am 100% satisfied with my entire experience!! I will definitely be recommending this to everyone I know!
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March 2022 by Thomas E. Tisdale Jr
Sales staff was super nice. Very professional and understanding of my personal life situation. Helped me find the right mattress for me!!
