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March 2024 by Trisha Everett
love how my boy baron looks after his first haircut, thank you Cassie H.
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March 2024 by Ava Meade
I love this petsmart. It's always super clean and organized, and staff here is friendly and helpful.
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February 2024 by Antoinette Vasko
Staff are very Helpful especially Sam. She was kind enough to share a $7 Cxoupon which I greatly appreciated.
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February 2024 by Peng Qiao (Eddie)
Friendly ppl and welling to help
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February 2024 by christina dehoratiis
This PetSmart always has what I need and them some. They have a wide variety of food, toys, medicine, and things for all small animals. The girls in the grooming section are wonderful and take very good care of Charlie. I'm impressed with the store.
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January 2024 by Beth Sansone
I always do driveup pickup for dog food. It fast friendly and efficient. Thank you for making life easier!!
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January 2024 by AMELIA SANTANA-MUNGUIA
It is place where the people are very nice. But they do not have Orijen cat food.
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January 2024 by Suzanne McCord
The employees were very helpful and knowledgeable.
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December 2023 by kyle smith
I took 2 of my dogs in to get groomed. The 2 girls in there (Cassie Herring and Caity Campbell) were amazing. Great attitude, very professional. I feel like there should be more people like them that care about their jobs and your pets like they are one of their own. I highly recommend scheduling your pets with one of them.
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September 2023 by bill credle
I had give up on PetSmart in TEXAS. But the one in Mount Pleasant brought me back. Our puppy was trained all the way through her advanced classes and it was awesome!! Tracie was amazing. And their staff has been awesome!!
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August 2023 by Resident Anon
We normally book with Katie Campbell, as she does an excellent job with our dog every time and if he has a small mat she doesn’t shave his entire body. However, she wasn’t available so we were booked with another groomer named Katie, last name starting with M. Katie M. (The girl with dark hair, tattoos and a septum piercing) is a horrible groomer. From the minute we walked in, she had a very unprofessional and rude attitude towards us over a small mat on his chest, basically made us feel like we’re dog abusers despite the fact the rest of his fur wasn’t matted. She shaved my dog’s entire body when we asked for a trim. She made up an excuse of him “being matted” when he just had one small mat on his chest I asked to be spot shaved out. He also reportedly bit her three times, which makes me inclined to believe that she was rough on our dog as he has been groomed at least 10 times prior and has never bit a single other groomer. She had the audacity to charge us a “handling fee” when she didn’t respect the notes of his feet and legs being sensitive areas. The other groomer, Cassie, was very insensitive and defended Katie M’s actions.
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August 2023 by Linda Kaufmann
I go to the one in the Whole Foods plaza. Great, friendly place. A nice calm atmosphere, so your pet won't be too anxious. The whole staff is very knowledgeable and helpful.On the other hand, the Banfield on Longpoint is extremely busy and noisy.We purchase Banfield's Healthcare Package. It's a very good price for the coverage.
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July 2023 by Beth
Very pleased with grooming services.The staff are personable and professional.And the prices are very reasonable
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July 2023 by Debbie Elliott
Very nice and helpful found everything fur babies needed plus more
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July 2023 by Brooke Hammons
Had a grooming appointment scheduled - my dogs vaccines are up to date as can be seen on her medical records but the rabies did not specify one or two years. It shows I went exactly one year later for other vaccines and they would not accept it. Additionally my dog was attacked at a dog park a few months ago and they were rude when concerning her safety. Will be using other grooming service in mount pleasant from now on!