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March 2024 by Gail M.
They called me after my appointment to tell me they didn't have any available vehicles. I went in at 10:40 they left a message on my phone at 10:44. My appointment wasn't to pickup at 10:30. I talked to someone around 9:30 gave them my license number and he told me I was set just bring in my license and deposit. He never mention there were no vehicle. That is very poor practice.
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February 2024 by Cheryl A.
Picked up the car in Charlotte, NC and returned it in Charleston SC. We were able to pick out the vehicle we wanted from the class of car we reserved. I had heard that you are more likely to get in an accident in a white car, whether it is true or not, I bum out when I get assigned a white car. I checked in online, so was able to walk right out to the lot, a friendly face directed us to our car options. The car we got was brand new (385 miles) and fun to drive and experience all the new features. Both the checking in and return of the car could not have gone any smoother. The Enterprise location was at the airport in both locations, so we did not need to take a shuttle. At the Charleston airport there was a bit of a walk, but not bad. The gentleman who greeted us when we returned the car, was super friendly (at 4 am) and accommodating. I thought we were just going to put the keys in a drop box. We forgot to fill the car prior to return, the amount charged per gallon was only slightly higher than the going rate We needed pick up and drop off at different locations, when I shopped around there were not a lot of options. Enterprise was the lowest of all of them. Overall a great experience.
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February 2024 by Ray Saba
Enterprise is my only choice when it comes to renting a vehicle. Sensibly priced; clean; safe; no gimmicks and an exceptional staff. Thank you Rhys!
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February 2024 by Mary Stuart McCamy
Even though I arrived late in the evening, the counter and garage team were fully staffed and prepared with my paperwork. Everyone I interacted with was exceptionally friendly and my rental was brand new!
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February 2024 by Korri
Great options in vehicles at the Charleston SC Airport, nice service individuals in all interactions.
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February 2024 by Michael Hanley
The people were great, professional, and polite
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February 2024 by Demarcus Walton
Very friendly agent. Nice experience. Car is great
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February 2024 by Nayquan Scott
Quick and fast Tahoe was great and got the job done. Nice features made the ride enjoyable.
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February 2024 by D Clark
Great service & Great vehicle
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February 2024 by Annette Scott
When I Arrived at the Garage Airport to pick up my rental the Young Lady at the rental both was Extremely Polite and Nice and she REALLY know her job Very PROFESSIONAL at her Work KUDOS to You I Believe her name was Ashley I could be Wrong she deserves a RAISE that’s the kind of person I would love to Serve Me Thank You Young Lady. PLEASE let her Know that I Do APPRECIATED Her and she’s the reason and the GREAT rate that I will be coming back to rent with Enterprise Renter she’s AWESOME
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January 2024 by Josephine Gamboa
Kay, was awesome, very helpful, knowledgeable and was able to upgrade me with no problem.
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January 2024 by Alyssa Frank
Easy rental service and nice in person service; however I unfortunately left my IPad in the back of my rental car, and once I was through TSA security realized. Attempted to call the CHS enterprise number multiple times about 10 mins after dropping my car off- no answer. I posted a Google review and quickly received a reply to send an email. Please note, they do not answer phones, but quickly will get back to you via email. I received a call later in the night that they found my IPad and are FedEx it over! I’m thankful for Doug and his team for finding and sending my device over to me. The remote customer service was excellent once I reached them!
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January 2024 by Steve Long
Have had terrible experiences with other car rental companies. Not the case with Enterprise. Pickup and dropoff went smoothly. Got a really nice 2024 Audi for a great price. Staff was super helpful and friendly. Will always check with Enterprise first next time renting a car
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January 2024 by Jeff Walker
I have been a enterprise customer for years. I will be looking elsewhere for my future needs. They have messed up my last 3 rentals.
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January 2024 by jacquiehoward
This was one of the most efficient and friendly rental experiences I’ve had. The staff was knowledge and kind and the car was in top condition. We had the car over the holiday and it was perfect for our large group and travel miles. I highly recommend.Thanks Enterprise!
