-
December 2023 by madison smith
I really wish I could remember her name! I went to this branch a few weeks ago to exchange for foreign currency. She swore up and down my friend and I would not need to transfer to colones as we “wouldn’t need them” because she “had friends who went” and were fine without their foreign currency. Well if we didn’t get this money we would have struggled with things like the bus and souvenirs! Whenever you walk in the front door to the right corner in that office she has medium length brown hair. Dont listen to her bring what money you feel comfortable with in what currency you feel comfortable with. She said she has only been to Mexico so if you’re going to another country her advice is mute! I used all of the money I converted and had to pay fees to use my card for the rest of my trip because I let her talk me out of getting more colones! Just please do what you feel comfortable at the end of the day it’s $20 to transfer your money back and that’s non of her business if you’re okay with paying that fee.
-
October 2023 by Design & Schematics
Great bedside manner! Inflation is stupid! Very knowledgeable!
-
May 2023 by Sharon KatesVickery
The people are nice and helpful and it's clean in side
-
March 2023 by Jessica S
Very unprofessional!! I called trying to get 5 transactions disputed and the lady that answered the phone transferred me to the wrong department. The department she transferred me to put me on hold for 20 minutes. When they finally answered she was extremely rude and was asking unnecessary questions instead of just transferring me to the right department. I informed her that I was at work and was in a bit of a rush and she didn’t care. In fact put me on hold again waiting for a supervisor. After 30 minutes being on hold I had to hang up and never got the issue resolved.
-
March 2023 by John Deich
I have been a customer here since the late 90's. My experience has been that the fraud department is so sensitive, that I have to ask myself whether or not they will cut my card off whenever i make virtually any purchase. I'm on my 6th card swap in so many months at this point. My confidence that i can trust the bank to allow me the privilege of spending my own money is at an all time low.
-
March 2023 by Kathy Norris
We have used this bank since the 70’s. They are awesome.
-
March 2022 by Dekle Griffith
Friendly and professional staff and a hometown culture; highly recommend
-
October 2021 by Omoroje Love
You're the best among the whole traders, i was about giving up on trading until i met you, I'm so grateful for how you have help me trade and make so much profit within a very short time.. I highly recommend you Mrs George Stephanie.. Contact her on Email:
[email protected]
-
February 2021 by Laura McCoy
after promising a loan, and jumping thru hoops to change a house contract, then all of a sudden they (roper mountain rd) refused to give a loan, wasted my time and cost me thousands. Natalie is a disaster
-
January 2021 by Jane MasseyO
Theres better bank to bank with.very friendly service and the employees all speak to you.this bank gives excellent service. You can bank on my words.! If you need help,or looking for a dependable, honest,go out of their way to get you what you need.I love Bank of Travelers Rest,Anyone will tell you that's the bank you want to be your bank.Thank you BANK OF TRAVELERS REST.YOU ALL ARE GREAT.
-
November 2020 by Carolyn Hudson
Banking here for years and years. Best bank I have ever come across. Outstanding Customer Service.
-
May 2020 by Daniel Baker
Stopped by the "Home Office" location this past Saturday to use their ATM to withdraw some cash - found it out of order stuck on a boot up screen. This at their "flagship" location! Ended up across the street at Wells Fargo where they "earned" the $3 ATM fee. Bank of TR could (and should) do better!
-
May 2020 by Anna W
NOT the bank to be with during COVID-19 They don't care... Read More
-
April 2020 by Don Fowler
Great service! Friendly staff
-
January 2020 by Alexander Hind
Really impressed with Pam Page, took a very scared 18 year old girl and made everything so simple and easy to understand. Super job Pam, will refer others to you. This kind of customer service is mostly forgotten, such an amazing thing to see ...
