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September 2023
Had an absolutely wonderful check in experience with Ethan on August 12, 2023 at the checkin desk at the Rapid city Airport. Ethan was super friendly, and got us a nice rental asap. I had just about lost all hope with rental car people and he was a breath of fresh air to deal with.
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June 2023
Just as I figured. They act all concerned when you leave review. So I emailed them and told them to give me a call and nothing. My point exactly why they are horrible. Do not use them. Put them out of business
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June 2023
The agent who helped us when we arrived, Timothee Ward, was able to find our reservation and supply a car even though our reservation had issues and very few cars were available.