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October 2023 by Phae Drus
Super service and the service manager went out of his way to help me. They had a big sale with 40% off but did not have my size so he arranged for me to pick up the shoes at another store which did NOT have the shoes on sale but spoke with the manager to arrange for me to still get the 40% off. I really appreciated that kindness.
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August 2023 by Kate Telkamp
I went in with a very specific need and they got the foot specialist to help me out. He was incredibly knowledgeable and knew what shoe would feel the best on my foot. When I wasn't thrilled with the color option that they had available, he suggested that I go look at some other stores first. No pressure to buy from them, but lots of assistance and good information.
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July 2023 by Rob N
Wife got some great shoes at a good price point even.
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December 2022 by Mik
Awful customer service. I called three times to check on the status of my order. I was informed the manager would be reaching out. No one ever reached out, ended up canceling my order.
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October 2022 by packerpf
I gave this place another shot after the owner told me on facebook they were more attentive and would be proactive to help customers. The kid working was too concerned with his computer today as I stood there looking at different stuff for 10 minutes. I guess good service isn't here, I walk into foot locker and within seconds someone tried to help, same with champs, same with shoe carnival this was the only bad experience from a shoe place today.
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September 2022 by vaughnjb
Went to this store today.Was standing right next to the shoe on the wall I wanted.One employee was helping a lady with some kids right where I was standing.The other 2 guys were at the counter.One was looking at a computer and never looked up.The other was looking at his phone. Never looked up. I guess his social media accounts needed to be checked.I stood there for a few minutes and finally left.Spent my $150 elsewhere.
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March 2022 by Zach C
They didn’t have the size I needed, but Logan was able to help me find just the right running shoe that I ended up getting at another store that had it in stock. Very knowledgeable and friendly people at Runner’s Block! Would recommend you check them out.
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July 2021 by Mario Quintanilla
I am a runner and this is the only place I get my running kicks! Runner's Block is best place to get the right athletic or on your feet all tenny! Great Staff and Service! Don't second guess it, just get there and get your new tenny on!
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December 2020 by Dan & Ashley
Visiting from out of town and went into this store the evening of 9/10/2020 after seeing advertisement for a free foot analysis. Gentleman who assisted us seemed inconvenienced and uninterested in helping us determine the proper shoe we needed for running. Not only that, he did little to explain exactly what the analysis results meant in easy to understand terms. We were ready to spend the money on some proper footwear but after this experience we're more than happy to take our money elsewhere. Would give this place ZERO stars if possible.
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December 2020 by Zach
Liked the store and the foot scan, good selection of the best shoes with fair prices. Wish I would have gotten some form advice but the kid working was new just bad luck he was still very helpful and fast.
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November 2020 by Zach P
Liked the store and the foot scan, good selection of the best shoes with fair prices. Wish I would have gotten some form advice but the kid working was new just bad luck he was still very helpful and fast.
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September 2020 by Dan & Ashley Yost
Visiting from out of town and went into this store the evening of 9/10/2020 after seeing advertisement for a free foot analysis. Gentleman who assisted us seemed inconvenienced and uninterested in helping us determine the proper shoe we needed for running. Not only that, he did little to explain exactly what the analysis results meant in easy to understand terms. We were ready to spend the money on some proper footwear but after this experience we're more than happy to take our money elsewhere. Would give this place ZERO stars if possible.
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August 2020 by Cindy Hemingson
Small selection of shoes on hand. They did not have any wide shoes in stock in my size 8 womens. Helpful staff, but not much selection. They did have computer aided stride assessment available which was helpful.
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February 2019 by Christina Menchaca
Knowledgeable employees! Helped explain the type of shoe I needed and the differences between brands.
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December 2018 by Andrew Christensen
Very friendly and extremely helpful in finding what I needed!