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“Purchased our Bosch induction cooktop and french door refrigerator from Amanda. Amanda made sure that everything fit perfectly. Her professionalism and customer service goes above and beyond. Looking forward to more purchases at Friedmans of Knoxville with Amanda. If you are looking for a stress free purchase from start to finish, look no further , give Amanda a call at Friedmans of Knoxville.”
“Very friendly people. They are very good about working with you. Absolutely will recommend going through them. If you have any issues with what you are making payments on they’re very good about trying to fix it.”
6AM - 9PM
943 Foothills Mall Dr, Maryville
Appliances
“I have to say another amazing experience at the Home Depot. We came to get pavers for our project.. we needed a lot. We asked for a cart, after hearing the quantity they said no they will load them for us. They went way above and beyond what they needed to do. Leigh & Lillian are legit amazing. This store has been nothing but positive experiences”
“Exceptional customer service. I called ahead because I was going to get there a little bit after 430 closing time to pick up my online order. They were kind enough to leave it available for me on the premises. Staff are much more knowledgeable than the people you find in big box stores and product selection is unsurpassed”
“Very helpful, knowledgeable and just about anything you need for a fireplace or wood burning stove - also very nice people to work with !I really love this place !”
“I had an online order come in ant the store was swamped. Jenny at customer service walked me directly to my order and had me out the door in 10min. Exceptional service. Thanks Jenny!”
“Great local place for small parts! We needed a capacitor for our HVAC unit and this place isn't just for the wholesaler like many other places in the area. The showroom has great pieces for any remodel. Great customer service.”
“Beyond being probably one of the best Home Depot stores in America, this is one of the best stores in America hands down. Employees are always so attentive and asked me multiple times do I need help, as most of the time I do but sometimes I just say no. I will always take being overwhelmed with help and underwhelmed any day. Parking is very ample because this is a Mega Supercenter type place. There are many things nearby so you should not have trouble having fun anywhere and everywhere. You will absolutely love it! Lego build that house”
“I work in property management and use Tribles quite often for appliances parts. Always quick to respond and with their turn around time. Can usually pick up parts within 1-2 business days.”
“There was a young man who helped me and stayed with me the entire time making sure I grabbed the correct things on my list and I'm bummed that I didn't get his name.”
“I had excellent customer service from Aaron who was working the garden center. I am an older lady and he assisted in getting mulch down with a loader then helped me with heavier bags of rock, pushed my cart for me across the store to the lumber section, then through checkout and to my car. it was a heavy load for me to handle and he assisted me with such a kind attitude. With that kind of service, I think he is destined for future advancement with your company.”
9AM - 5PM
215 Peregrine Way, Knoxville
Appliances
“I started out with Ellen, ordering a bathtub for me and went back to purchase all my plumbing fixtures for my new bathroom. !
She is very knowledgeable and very helpful!. My plumber is experiencing some issues and needing some parts. She sent me an email this morning keeping me updated on availability of parts and then when they will be coming in, I have been very pleased with
My experience so far!”
“I had an exceptional experience at Home Depot on Kingston Bike, thanks to Rob from the lumber department. Rob went above and beyond to help me with all my needs for my renovation projects. Not only did he assist me in finding the materials I needed, but he also took the time to personally walk me to the front desk, ensuring everything was in order.
He even sold me on composite decking, and I’m so glad he did! His knowledge and expertise were top-notch. Rob’s customer service is truly outstanding, and because of his incredible help, I will be ordering all my materials from Home Depot moving forward. If you’re ever in need of excellent service, Rob is the person to see—he is a top-tier salesman and manager and a true asset to Home Depot! Thank you, Rob!”
“Sarah was amazing! She helped us in the paint department and gave us great advice. She was cheerful and had a professional demeanor. I highly recommend this Home Depot location. Thank you so much Sarah, you are a gem!!”
“The main item 2 items we went for showed in stock, but weren't there. So we had to order one for pick up and decided on another in store.
I took a look at the laptops and found one I wanted, a Chromebook, and it showed in stock. But they also could not find it. There ended up being a pile of them close to the register we checked out at but the employee didn't point them out. Same brand as the one I wanted and I had even said earlier I didn't mind which color. But I did end up getting one of those we saw by the register.
Other than that, our experience was good. The buying process was easy, as well as picking up the item we had to ship to the store.”
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“My couch that I was renting from Aaron’s broke when I sat on it. It was a piece of preowned furniture that had a rip. Well they use a 3rd party company for that type of repair. They couldn’t come out for over a month, then when they did show up they were 2 hours past the given window and were inside my home for less than 5 minutes. All the ‘repair man’ said was “it’s broke, I’ll let them know”. The store said that there was nothing they could do because the company wrote it was caused by ‘abuse of property’. However after asking to speak to the GM they chose to pay off my contract for me! It went from a very bad experience to a 5 star. Will definitely recommend Aaron’s again”