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February 2024 by Patsy Wade
The Fed Ex agents at the shipping center were very helpful in coordinating how and when I could pick up a package I was notified of the previous day (delivery attempted during the day when I wasn’t available). They contacted the driver, found a time estimate I would need to wait for his return, and actually walked out to my car to hand it to me when it had come back in. They were both very friendly and professional!
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January 2024 by Kevin Ensrud
Francine Gant was working on this icy winter day. When I arrived there were at least a dozen people in line. I have never, in my long life, seen anyone so Efficient. She basically served everyone at the same time. Everyone was extremely happy with her service. Unbelievable service.
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January 2024 by Angie Marsee
“Attempted” delivery to my parents house THREE TIMES. They never left a note or anything saying they attempted to deliver a package and that it needed to be picked up. When I realized the package had never been delivered, I called FedEx customer service where they said I could do a vacation hold for an extended amount of time. Which is fine, but I need an account for it. I was hold for 5 minutes just for them to get back on the line and tell me to do it on the app.Overall, very unsatisfied.
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December 2023 by chanel khoury
Went here to ship a holiday package. Brittany was so sweet, and helpful. She was willing to help pick the best box for my needs and give me an estimate price and arrival for my package before deciding to ship here. I had previously gone elsewhere to ship and they tried charging me $85, so glad I went here because the same package cost me only $17!
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November 2023 by KWM 9999
This location had the most friendly people
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October 2023 by Jordan Johnston
Shoutout to Brittany for helping me get my package shipped this afternoon. She went above and beyond!
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October 2023 by Rick S
DO NOT USE! DO NOT USE FED-EX!!!!!Paid to overnight a car key on Thursday, 9/21 from THIS LOCATION to Fort Myers, FL. Package was due Friday before 5PM. Never arrived. Just got an update that it won't be here till Monday. The significant issue this caused is unacceptable. We needed the key before our flight today (Saturday, 9/23)I want to know what you are going to do about this
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October 2023 by Rachel Pugliese
I’ve been trying to call this location about a package I shipped there. It’s Impossible to reach them on the phone. The Automated system talks in circles. Their Computer systems are always slow, if they work at all. Miserable experience. Do not recommend.
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August 2023 by Tiana
I just want to give some praise to your employee. His name is Chase Kalbfell. He really went above and beyond when I came to pick up an important package yesterday. Even though the truck had not arrived back yet from attempting to make the delivery that morning (which needed a direct signature not to my knowledge at the time) Chase searched for information and even tracked the driver down for me to figure out when the driver would arrive back. It was very hot outside and the AC in my truck is broken and he even brought out water for my 4 children, wife and my dog that was panting heavily while we waited. He was very kind and professional and it was the most helpful experience I've ever had regarding FedEx. I hope he gets the recognition he deserves for doing so well at his job. Ya'll made a good choice when he was hired for your company.
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April 2023 by Rob Elkins
Just ship it Ship it good. Excellent job
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December 2022 by TheMaloney
It’s a FedEx. Does what it says on the tin.
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July 2022 by Nick Adams
Driver keeps leaving packages on my stone mailbox by the street. I’ve had a package stolen and FedEx will do nothing about it. The driver even leaves my HelloFresh food orders out there in the blazing sun instead of sitting packages by my garage or on my front porch. I have no gate or fencing, which they’ve claimed a gate prevents them doing their job. Laziness. Wish I could go without ever using FedEx; UPS always delivers to my door without issue.
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June 2022 by Marissa Neville
A man named William helped me out and was the most amazing employee! He was a so kind and he really made my day! He helped me out so well and put all my worries at ease!
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May 2022 by Chris Bunce
The drivers are terrible and it's a wonder I don't see more wrecks because of them. Parking in the middle of the road with no hazards parking in the road facing oncoming traffick, creating dangerous blind spots. Driving too fast in neighborhoods. I drive daily for work and I'm constantly dealing with bad fed ex drivers who think they own the road. Please fix this. I don't ever see UPS drivers doing this kind of stuff with the exception of maybe driving too fast in neighborhoods. Seriously y'all are going to get someone hurt.
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May 2022 by Beth S.
We were supposed to receive a package BY NOON today that required a signature. Around 11:00 a.m. we were notified it would be here by "end of business day." Really? Some of us are busy and have real jobs and rely on information as it relates to our schedules and/or important deliveries. I called FedEx around 12:30 p.m. for an ETA and was told on the phone by the representative "it's very close and will be there before 1:00 p.m." For some reason, I deemed this information reliable and once again realigned my schedule. 2:15p.m....... nothing. I called again and was given a case number and told the facility would "call me shortly." It's now 4:25 p.m. I was never called and still have no delivery or information.
