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October 2025 by Tim Tilley
Eric did an outstanding job of introducing us to our new Genesis GV80.. over the top in service.
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October 2025 by Dan Woodard
Outstanding Experience from Start to Finish!
I recently purchased my wife a new car and had the absolute pleasure of working with Don Sutphin. From the moment we arrived, he was friendly, professional, and genuinely interested in helping us find the right vehicle — not just make a sale.
His knowledge of the car’s features and performance was exceptional. He walked us through every detail, answered all our questions with patience, and even highlighted things we hadn’t thought to ask about. It was clear he truly knows his product and cares about making sure customers understand what they’re getting.
What really stood out was his customer service — no pressure, no rush, and a sincere focus on making the entire process easy and stress-free. He kept us updated every step of the way, made the paperwork simple, and ensured we drove off completely confident and satisfied.
If you’re in the market for a new car, go see Don. You won’t find a more honest, knowledgeable, or professional person to work with.
I highly recommended!
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September 2025 by Sc3_1jz
Trying to get an oil filter all day long. Incompetent parts sales people. Can't check for a oil filter without a vin. After getting the part number myself, took about eight phone calls to get a hold of someone again to pay for it over the phone so someone could pick it up for me.
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September 2025 by Frank Smith
Big shout out to Kayla, who leads the Service department for Genesis in Chattanooga. She’s a PROFESSIONAL and always goes above and beyond when it’s time for scheduled maintenance (covered for all new cars for the first 3 years BTW).
While I didn’t purchase my 2025 GV70 at the Chattanooga location, I wish I had.
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August 2025 by Richard Hundley
Ardis was great
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August 2025 by Doug Murphy
Levi, our sales person, did an outstanding job. We appreciate his time inconsideration of meeting our vehicle needs.
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July 2025 by Curtis Yancey
Ardis Toney
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July 2025 by Erik Miller
We really enjoyed working with Don. Great experience at the dealership. He made the process easy.
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June 2025 by Elizabeth Bonner
Ardis was great! It was a comfortable and easy buying experience.
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June 2025 by Woody Mullins
Ardis, was great. I had a great experience!!!
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May 2025 by Stan Easley
Cedric was great! Best ever!
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May 2025 by Barry Krauss
Cedric was fabulous to work! He made the experience easy… love my GV70 Sports Prestige
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May 2025 by Sarah Harrison
Genesis of Chattanooga is a great dealership. Their sales department works hard to make deal you want, and the staff of their service department is competent, well-trained, and courteous.
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May 2025 by Beverly Robinson
Jamie Pierce
Jamie was so very helpful. She listened to what I thought my needs were in a new car and then, knowing those needs, she found me my new car! Her thoughtfulness and experience were evident throughout the entire process.
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May 2025 by Judy Field
Thanks for all the help with finding our perfect suv!