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February 2024 by Maryrose
The staff at this UPS Shipping Center is friendly and knowledgeable. They always greet you with a smile and a Hello! They give advice on the best way to pack and ship my boxes. I’m very lucky to have this UPs Center in our neighborhood!
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February 2024 by Cheryl POWELL
The clerk was extremely helpful with my postage delivery and how to return my packages for the United postal service too. I am very thankful for kind and considering customer service
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November 2023 by Andrew Ozier
Team member Riley has raised the bar when it comes to customer service! Truly above and beyond.
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February 2023 by P G.
I go there a lot. Almost constantly nice and efficient! There have been times where the older gentleman there has been a-little hesitant or "grumpy" and he actually helped last time regardless. Win!
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January 2023 by Travis Hembree
Closed for no reason on second of January.
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December 2022 by Firas Noueihed
I'd avoid dealing with Larry Pillow (the manager) for notarization. Not only he'll never greet you but he'll make sure you understand that "he's the manager". To sum it up it was my first ever experience with racism in TN. I had an official airline document to be notarized and he refused to read it. He kept giving me requirements: I need a signature, then I need the other party to be present. But both requirements are not really requirements and are explained in the official paper. Upon questioning these requirements, he kept emphasizing that he's the manager. What a joke.
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November 2022 by Sur
The owner or manager is always unfriendly and not helpful when I come here. The younger employees are typically really friendly and kind. I go out of my way to other UPS stores when I can to avoid him.
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October 2022 by Douglas Lange
Always a great experience.
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July 2022 by Chris Konecny
Customer service has not been the same since Kevin left. Larry needs to step up his name. No one is greeted when entering the store. Yes they have blue matching shirts. I will give them another chance but if no improvements from Larry we will go elsewhere.
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May 2022 by Gillian P.
I had an unpleasant experience here but the manager reached out and apologized and took responsibility for their part. I really appreciate that. Normally I've received great service here. I think someone was just having a bad day (hopefully).
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August 2021 by Andy Saul
Kevin, the owner, goes the extra mile to make sure his customers are happy. Please support our local owned businesses.
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August 2021 by Lori S.
Best service for any UPS Store in the area! Kevin is always kind and courteous to his customers new and ones that been coming there for years
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April 2021 by Lana K.
Great customer service at this location. They are always very helpful and friendly. They find and get what you need to send your packages. Best of all they're quick! I can get in and out in a hurry.
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February 2021 by Curtis Smith
The owner of this UPS store is present, helpful, and knowledgeable. They helped me find the best way to ship my unique items, and always have great service, thanks!
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July 2020 by Jason S.
Excellent service, all the time! They always go out of their way to help serve and are always extra friendly!
