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December 2022 by Debbie Swint
They took great care of me and sent out a follow up call! Thank you ladies!
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October 2022 by Rammie Phillips
Should be 0 stars. The lady at the front desk (glasses, mid-50s, pony tail, and rude as hell.). was extremely non-human. Never have been to such a hateful clinic before. My husband is paying her salary through insurance that he pays for at work. Called the pharmacy and they could not give her name. Horrendous experience! Lady if you are reading this, I will be back and this time, I will let you know what I think of you!
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August 2022 by Gavin A.
So they ran out of my prescription and was two days late on filling my meds. So this month I called in asking them to fill it one day early so I can get back on track of my 30 day schedule and the pharmacist refused to do it and had a crappy attitude like I shouldn't of been asking. So I explain to him I will no longer be filling my meds with this Walgreens ever again and I have it. Update on my med retrieval. So after my previous discussion today was the day I was supposed to pick up my prescription that was already sent to Walgreens. Lord behold the pharmacist being a p**** he is tells me they are now out of my prescription knowing that I needed it he did not feel it on purpose just to be hateful and spiteful. This is the worst Walgreens ever and it seems like all Walgreens are becoming this way. I would give him a negative score if possible. Never will I do business with Walgreens again.
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July 2022 by Ricky T. Rodriguez
Very friendly and helpful staff. in and out ! got all my Labs done in minutes.
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July 2022 by Jay & Ashley Nelson EXP Realty
Monika was amazing and helped my wife thru a tough time!! She got us right in and made us feel at home and took her time helping us. A++++++ experience
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May 2022 by Sue S.
The Vanderbilt clinic here was so efficient. The NP, Allison, was knowledgeable and listened to my concerns. I had never gone to a Walgreens clinic before, but will certainly go here again if needed. Appreciated the convenience too (if making appointment online) of being able to use my health at Vanderbilt info, therefore just mainly selected a time and voila, done!
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February 2022 by Charles M.
This Walgreens pharmacy never fails to make a complete and epic failure ever time they are trusted with prescriptions. When medications are electronically ordered they will not fill until you show up and demand them to be filled. Then they give you a time that they will be ready, the time is always incorrect. Just a huge waste of time.
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February 2022 by Catherine Hooper
The customer service has been horrendous both times I’ve gone here.The lady at the front desk is one of the rudest people I’ve ever encountered and should change career fields because obviously this is not her calling.An absolute disgrace of the Vanderbilt name.
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January 2022 by Shannon Hodson
This place is worthless unless you feel like getting the run around and no assistance. Staff at this clinic and staff at Walgreens pharmacy together create such confusion and work together to push the customers off on each other. I have never dealt with this location and had a positive experience. It’s not a clinic it’s two old ladies telling you why they won’t help you. Such a waste of time
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November 2021 by Jo P.
On Wed.,11/3/2021, my husband and I went in to get our Covid Booster and annual flu vaccine. Norman in the pharmacy saw us with our vaccine cards, and directed us every step of the way.The pharmacy tech. that registered us in was very efficient and friendly. The shot administrator was gentle and very personable.The only negative(and it has never happened before and I have used the Clinic twice ) was the lady at the desk appeared annonyed and hurried when I asked where we should wait to be called;she yelled at me three times in a row(I am not deaf).lol.Maybe review customer service with her;she could use a refresher course.lol.
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October 2021 by Steve U.
My family recently moved to Hendersonville. We had a prescription sent to this pharmacy @ 198 E Main Street in Hendersonville. I went to pick up a prescription (my wife used to do this pre Covid in Nashville) and the pharmacy told me the price was $700.00. I told them this couldn't be correct ( it was usually under $40.00) and I would sort this out at home with my wife and return. We had previously paid approximately $22.00 for the past few years for the same prescription in Nashville. My wife called the 198 E Main Street Walgreens to enquire about the substantial price increase. A male Pharmacist explained that the $700.00 price was indeed correct and that maybe we needed to shop around. My wife explained that we had not paid anything like that in Nashville. The pharmacist promptly replied that we were not customers there and he had no records showing prescriptions being filled @ Walgreens and we were welcome to shop around the price. She replied that this was our first prescription filled at this Walgreens and that we used to have the prescription filled at a CVS pharmacy in Nashville and not a Walgreens. After being insulted by the pharmacist my wife called back and spoke to another employee of the pharmacy and repeated the request for assistance regarding the price of the prescription. This employee looked at the prescription and said the $700.00 price was only $37.00 with the GoodRX coupon (available to everyone at most pharmacies and often used or requested by the pharmacy without being formally requested by the customer) and that was why the prescription seemed so inexplicably expensive. I drove back to the pharmacy and paid $37.00 with the GoodRX discount. Needless to say, we will never use Hendersonville Walgreens.
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October 2021 by Ronnie Russll
My wife has Parkinson’s and Dementia Sylvia Faye Russell, she was coming every week and now every two week for blood work. The staff has always been great working with her at times hard to find vein. You can tell when it more than a job to the nurses. Appreciate them more than they know!
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September 2021 by Maricella Sierra
I had a good experience. Was quick and easy. Barely any wait time for me , and making the appointment online was easy. I don't have medical insurance, and my bill was very cheap. However I knew I had strep. So all I did was request a strep test. I thought that's all they would do but no, they did the whole works. Checked my blood pressure, weight, heartbeat, ears, and so on. So it wasn't "ok let's get you in and out." She took her time to ask me what hurts and so on. I recommend this place!
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July 2020 by Julie O.
The employees have an attitude that you owe them, ask for a manager and you get the same attitude, only then do you understand the dynamics of where the attitude comes from. As they say, s!&$ rolls down. Bad management, bad employees. Every.single. month I get my prescription it's been wrong, not one time have they apologized for making me come back for something that should have been done when I got there. The text says it's done, I get there and it's half done. The attitude is what I have a problem with, not the incompetency of getting a simple prescription correctly filled. The attitude that goes with it makes it that much worse, especially when it's happened every.single.month.
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May 2020 by Adam Waltenbaugh
Staff was courteous, helpful, and friendly. I had a great experience, and will use again.
