Gave us the wrong couch. Then the couch's legs wouldn't fit. To their credit they quickly addressed both issues.
August 2023
This location specifically is incredible. The staff, the selections, and price are better here than any other locations. I bought a great leather chair, delivery was fast and easy. I will buy from here many times again.
July 2023
Loved my shopping experience at Knoxville Wholesale Furniture! They have one of the biggest selections in town and customer service is very helpful. When you go in, ask for Norm. He was very courteous, polite, and attentive, but not pushy. I’ll be back for my next purchase!
Knoxville Wholesale Furniture offers unparalleled customer service, no 1-800 number, you can call and immediately speak to the store manager or stop in and see the store manager.
With all-time sales approaching 1 billion dollars KWF has become the premier furniture company in the mid-south. We have undertaken an enormous task, with customer pickups and delivery’s we are handling over 10,000 pieces of furniture each month.
We have made over a one-million-dollar commitment every year to take care of each and every one of our valued customers. We have 12 trusted employees that work full-time in our restoration facility, each one of them with specialized skills, upholstery, wood working, carpentry, and refinishing.