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January 2024 by Charles Hensley
Worst experience ever. Purchased online, product was nothing like described, tried to return to the store and they would not accept it. Took for ever to find how to return online and then it says "under Review". I am telling them right now if they do not send me a return label i will charge it back on my CC through the CC company. WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!!!
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January 2024 by Able Fox
What a great place. They are the Walmart of craft stores. While they might not have every single little incredibly specific thing, they certainly have general supplies for your hobby. The best part about this location is its proximity to Hobby Town USA and Hobby Lobby. (Not to mention Walmart.) If only there were a Joanne in the vicinity, you wouldn't need to go anywhere else.
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January 2024 by Roger Malone
They seem to always have what you are looking for. Just a great crafting store.
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January 2024 by kevin lum
8 people in line. 1 cashier working. 2 other emotions standing withing 10 feet of said register, literally doing nothing. No reason to make customers wait unnecessarily.
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January 2024 by Trish
I visited just after Christmas, the store was pretty empty, but they were friendly and helpful with my needs. Usually a well stocked store.
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January 2024 by Doris “Mandy” Summitt
Michaels carry very soft name brand yarn. Their own signature brand is very soft. The yarn makes up well and holds its shape. The yarn I look for when crocheting.
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January 2024 by Jim Bates
Overpriced on most items. Amazon is one-half to one-third the cost for the same made in China stuff.
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January 2024 by Dennis Langley
Nice location. Great staff. Clean store. Highly recommended
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January 2024 by Lori Sakhleh
Great deals and great service.
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December 2023 by Scott Moeck
Small store, didn't have much of what we were looking for.
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December 2023 by Diamond Renea
Great place to shop. Atmosphere was great along with smiling employees.
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December 2023 by Scott C.
set an appointment to have custom framing, and no one showed up to work. Manager no help; said I could leave my info and someone would contact me. don't waste your time with these people
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December 2023 by JoAnn P.
I was looking for a specific yarn for a pattern have for a Christmas project. Michaels never fails. The staff is very knowledgeable and helpful. I found exactly what I was looking for and more besides!! Good quality yarn at a good price is my experience at Michael's!!
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December 2023 by Keefer Cooper
When they have sales it's great! Otherwise it's a tad expensive. I just wish the one they built closer to my side of town Carried 1/2 of what this one does.
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October 2023 by Josh
An employee named Holly was unreasonably rude to my wife in the 1pm hour on October 14. She was looking for yarn, and Holly was rude to her because she was looking through a black bin. How ridiculous. We spend hundreds of dollars here. She could have asked my wife nicely to stop looking in the bin. If it were unauthorized then it should have been locked.