If you don't have an account they won't help you oh and by the way make sure your dressed nice or you will be treated like your not welcome in their bank!
May 2016
Clerk insinuated that we were criminals when we were cashing out a CD a judge put in a suntrust account until she was 18...the clerk had the signed copy on his computer screen but insisted on calling court house for verification...he said anyone can forge documents like that...REALLY!!! Our money went to another bank....
May 2015
Terrible service. I was trying to resolve an issue with my account on the phone, and the woman was over sensitive, rude, and did nothing to help sort out the problem. The result: I had to talk to a different branch office.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.