Gateway Tire & Service Center has been dedicated to serving its customers, employees, and communities since 1929. The business is known for its hometown, personal approach to customer service, and fair and honest dealings, which have helped it thrive while others have failed. The goal is to provide the best products and services at a fair price, always being upfront and honest with every customer. Customers have praised the reasonable turnaround time, the resolution of their complaints, and the suggestion of only necessary repairs. The Lakeland location is particularly commended for its excellent care service and repairs, solving problems that other providers had failed to address. The exceptional customer service is also highlighted, with one customer receiving assistance even when not there for a scheduled service. Overall, Gateway Tire & Service Center is described as providing a perfect experience, with the staff going above and beyond to meet customers' needs. The business is highly recommended for its quality work, fair pricing, and outstanding customer service.
I arrived at 7:30 in the morning for an oil change and tire rotation. I was out by 9:15 am. The price was a lot better than at the dealership and even though they said they were short staffed, they were quick.
September 2025
Got front brakes, rotors and a tire replacement for around 500$. Reasonable turn around time. They resolved my complaint and only suggested repair for what was needed. Will return.
August 2025
Gateway, Lakeland is the best for care service and repairs. They solved a problem that Firestone screwed up. Thank you Gateway for your knowledge and help.
