Friendly and knowledgeable staff always eager to assist. I rarely need to go inside the bank, in fact dreaded it before with my old bank, but now look forward to going in.
Rude,not knowledgeable of their own products and services. I had to have a different bank let me know what ascend could do to help me.
This credit union is a joke! After calling and being told that yes, you can trade in your car and get another and youâ??re approved, we go up there and get a no! Get your info straight the first time!
Bout a car not even 30 days it broke down and all I got was u need to get that fixed. Well it's either you want me to make a car payment or fix it I can't do both right now