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March 2023 by T H
Memphis-Springbrook location. On the phone they were personable and assured me that they either had the part or could help me out. We discussed brand, measurements. Upon arrival they told me that the part I needed was not replaceable and I would need the whole assembly. They stated item would not be on a private residence and other strange comments. Even made a call to back themselves up that it is not available. I did not believe them as I already knew from previous experience, online and their other employee it is replaceable. One employee did offer to assist but what they had did not work. I went online and bought the part from Amazon as it was quicker than Ace. I would only visit again if it were my last resort, plenty of decent folk in Memphis to work with. I felt like the visit was a waste of time and an opportunity for them to practice their BS skills. I will reach out to management.
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December 2022 by Daniel Francis
Plumbing supplies. American standard.
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December 2021 by Greg Harris
Very good service an every knowledge people on plumping parts an issues
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December 2021 by Larry Smith
Great service had what I needed
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December 2021 by Srs
Knowledgeable staff and friendly
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December 2020 by Larry Raymer
Drive 36 miles to find out they didn't have the parts they told me that was there 10 minutes before I left to go pick them up
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December 2019 by Scotty Brown
Ok service never seems to help load up product though
