Gossett Hyundai

Hours: Gossett Hyundai is a dealership that consistently provides excellent customer service and satisfaction, according to the reviews. The sales team, including Marcos, is praised for their professionalism and support. The financial team also receives positive feedback for their assistance. The dealership has handled a recall issue with a Hyundai Palisade, where the engine needed to be rebuilt. The customer, who had a health disability, was initially provided with an unsuitable service car, but Danielle, a compassionate employee, ensured they received a more suitable vehicle that could accommodate their medical needs. Another customer, who brought their car in for a recurring issue, was pleased with the prompt and "no hassle" attention provided by Charles, who was able to diagnose and correct the problem within a week. The dealership is also commended for efficient service, with one customer reporting a quick and satisfactory oil change experience. However, one customer had a mixed experience. While the salesperson, Spencer, was knowledgeable about the vehicle, the sales manager's proposed interest rate was not in line with the customer's expectations. Despite the customer's willingness to pay the asking price, the deal was not closed due to the higher-than-expected interest rate. Overall, Gossett Hyundai is praised for its customer-focused approach, with the majority of reviews highlighting the dealership's commitment to providing excellent service and support to its clients.

1. Memphis, Tennessee