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February 2024 by Dwayne Nunnery
Reserved vehicle on their site 2 weeks in advance. They call me less than 24hrs prior to pick up and tell me they have no vehicles available and will not have any available for days. So what's the point in a reservation again? Disgusting. UPDATE! I did as the below response suggested and nothing has been done. Rent somewhere else!!!
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January 2024 by Robert Bruner
Eli helped me out bigtime when I locked my keys in the car. Excellent customer service from both Eli and Bethany. Wish I could give 10 stars.
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December 2023 by Suzy Paschall
The will not answer the phone. I have been on hold for 20 min. I will have to go over there. Grrrrrrr
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September 2023 by Kiley Brown
Staff are always friendly and helpful. Vehicles are immaculate with full tank of gas. Candy bowl is always full! Very important.
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September 2023 by Pam Young
We had a wreck in our car in our insurance recommend Enterprise for our rental it was a nice driving car we had it over a month why we got our car it was very quaint on the inside
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September 2023 by Kim Collyer
Car wasn't ready even though they knew I was coming days in advance, got wrong car and the car was dirty, past due for oil change, bugs all over windshield and no washer fluid!!
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July 2023 by Brad Sellers
Flawless transaction. Exceeded my expectations. Great customer service!
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June 2023 by Vance Ward
Great company for rental cars. Never an issue
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June 2023 by Linda Williams
Manager trainee did not greet me as I entered the facility, very rude of him. the vehicle I rented was beyond filthy as the MT stated it would be ran through the car wash. Still filthy. I have used Enterprise for years and have never been given such a filthy vehicle. I guess pride doesn't play a significant role in that particular facility. So very ?
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May 2023 by Barry Harrell
I called to reserve a car for my upcoming vacation a week in advance….the guy told me to go online and pick out the one I needed. I picked a FULL size car like I said a week before we were scheduled to leave…i called the day before and the guy told me that they didn’t have any full size car but did have 2 suv a Audi suv and a Chevy traverse I said ok…..I sent my wife over there to get it and they told her that the only full size car was a charger and they didn’t have the two suv like they said on the day I called….so I will not do business with the Paris Tennessee store again…the manager was very rude and told my wife that I wasn’t told they had the suvs because they don’t even carry them and when my wife said that I had talked to Morgan he said well he’s not here he is sick
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May 2023 by Scottie Jones
I called to check prices they said I better make a reservation or I won't have a car when I get there. I made the reservations but they still had no vehicle to rent me. If you have the choice go somewhere else.
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May 2023 by Sharon Ball
My vehicle is in the shop to be repaired. They close at 5pm, so I had no ride to pick up the rental car. Morgan tells me there is nothing he can do to help me, they do not deliver 20 miles out. They do not care about helping people in need and the most inconvenient place I have ever dealt with. Insurances need to pick better companies than Enterprise to do business with. They will never get mine!
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May 2023 by Jamie Hudgins
Amazing customer service & great vehicles
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February 2023 by Patrick Hays
Enterprise has always been my go to for car rentals, they are absolutely awesome!! Perfect customer service awesome cars and always very affordable! In these times of economic downswings it is great to know that enterprise always is the most affordable of all car rental companies.
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February 2023 by AstrASMR
Great service, fast and relatively cheap
