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December 2024 by sarah smith
If you are in the parking lot at 5 when they close trying to get customer support on the 800# they will call cops on you
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May 2022 by snow girl
I wish I could give a 10 star review, I left a bank I had been with for approximately 15 years after a friend recommend ktva and they have all been absolutely wonderful at the piney flats branch. I wouldn't even entertain the idea of trusting my money any place else ,and great rates!
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May 2022 by Joe Potter
Been a member for a few years now. Better than the other credit unions I've used in the Tri-Cities. Overall very good experience.
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April 2021 by Phyllis A Mullins
I am not one bit happy with service I recently received from Piney Flats TVA . They lied to us, we went there to buy a vehicle for my son; we asked them several times if something were to happen to 1 of us if it would be paid in full. They told us it would be, we kept asking them it will be paid in full, yes they kept saying! Not so, my husband passed; they did NOT pay in full, only 25%. They lied to us. They lied to us, I do not appreciate someone who lies, a bank that will lie to you! ????????