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January 2024 by Change Orderz
ABSOLUTELY THE BEST " FIRST VISIT" DARLENE WAS EXCEPTIONAL WITH HER KNOWLEDGE OF ALL THINGS - " SAVINGS CARDS" AND WAS SUPER EFFICIENT AND FRIENDLY- ELIZABETH WAS OUTSTANDING AS WELL- TREY AND JOHN ABSOLUTELY ? % SO KNOWLEDGEABLE ABOUT- BEING " A PARTNER IN HEALTH" - When It Comes to AMAZING Pharmacist's - IT Really Boils Down - To Knowing - The Customers/ Patients - AND BEING A PARTNER WITH THEM AND THEIR PROVIDER OR PROVIDERS TO MAKE SURE - NO MEDICINES - COUNTER - INTERACT / OR RUN OUT - I ABSOLUTELY CANNOT RECOMMEND THIS VERY PARTICULAR FOOD CITY / RED BANK - ( IN THE PLAZA - AT THE MAIN CROSS SECTION STOPLIGHT AND TURN TOWARDS THE INTERSTATE) ?
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December 2023 by Alex Ratliff
I have never left a Google review before, but feel inclined to do so now. If you enjoy a mediocre trip to the DMV, then this is the pharmacy for you! The last few trips to the "drive thru" portion, the average turnaround time for each car is easily over 10 mins. Today when it was finally my turn, they told me "they had just gotten the order and I could come back in an hour if I wanted to" even though the provider called in the script at least 4 hours prior. It's for a simple antibiotic that you'd assume would typically be ready at all times or very easy to prepare. This is the second time in a row that's happened to our family. If you live in the red bank area, you'd be better served driving to Ooltewah to get your prescriptions filled. At least then you might see some pretty houses along the way and have a competent interaction with someone in the same amount of time.
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December 2022 by Rachel Hall
If you say you open at 7 am, then you need to actually open at 7 am. Not just walk in the door and stand around.
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November 2022 by Christopher S
I'm very happy with the staff here; they're very polite, professional and helpful. The drive-thru window, the automated refill system, and the text notifications are all very convenient. When I do need to talk to a person, like if I need a prescription filled in a hurry, they're always very responsive and happy to help. The main pharmacist, Anthony, is wonderful. He gets to know his customers and their needs by heart, and usually takes the time to be friendly and ask how things are going with genuine interest. He's also very knowledgeable and happy to give professional advice when you need it. Anthony and the rest of the staff will even go out of their way to find the best deals on your medicine (like if it's cheaper with GoodRX than with insurance) without me even asking them to.
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November 2022 by Lisa Burris
Got me cheaper price than insurance or GoodRX
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October 2022 by R J
Leaving reviews saying "they just lost a customer" is totally useless bc they don't care. Trust. They are happy to lose a Karen and would rather you shop with the rest of the degenerates at Walmart.
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October 2022 by Corliss Lawler
I like them a lot. They go out of their way to be helpful.
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August 2022 by Kacey
I have always loved the people at this pharmacy. Today I had the worst experience. The pharmacy tech was very rude and unwilling to help. They have ruined my afternoon and lost a customer.
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June 2022 by Anessa Pennington
Great prices, fun-loving staff who want to get you the best deals, and a really friendly pharmacist available for further questions. Make this your go-to pharmacy!Edit: If you're in a hurry, go through the drive-thru. For some reason, that service is WAY faster than standing in line.
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May 2022 by Alexander Walker
The store is always clean and well stocked. But the baggers couldn't be more terrible. They need to be properly trained. We have to rebag our groceries every time we go
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February 2022 by Haley Wilson
I cannot say enough good things about the pharmacy staff at this location. When I first went, Anthony went out of his way to look for my cheapest option. He asked if this would be where I would be picking up this prescription every month to ensure it would be in stock when I needed a refill. I cannot tell you the MULTIPLE times I left Walmart or Walgreens in tears because I was told there wasn’t any medicine available (with no estimation of when it would be) or that the cost had tripled. The one single time my full prescription was delayed in three years (at no fault to Food City), Anthony called me to let me know. Do you know how nice that is?! I think if Food City opened up a closer pharmacy to me I’d still go out of my way to drive to this location just because of the staff.
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October 2021 by William Hurst
Pharmacy has great customer service (given me coupons which were cheaper than my insurance copay. Never messed up my order. Prices on the meds. I use are much better than the CVS on Signal Mountain.
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October 2021 by Stacey Flerl
Fast easy quick and prices were great and very nice
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May 2021 by Sally Staples
Had to bag my own groceries while employees stood around!!
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May 2021 by Donna White
Everyone is polite and very clean