May 2019 by Okay T.
My food got dropped by the server and the waitress kept on telling me that they're using the same food that was dropped and claiming that they're just cleaning it off. Terrible service she had an attitude and I'm never coming back again disgusting female would definitely be yelled at by someone less reasonable as I calmly kept asking if she was serious and I just didn't feel safe eating. If it was a joke, you shouldn't joke about food like that, it's disgusting and rude.
May 2019 by Ashley H.
Horrible place, wait was too long when there were many tables open! Manager has the worst work ethic ever does not know how to run the floor at all ! Very unprofessional, and rude when asked to accommodate a large party of 11 after waiting for and 1hr 30mins and still trying to separate our party into 3 table booths when the back room had 5 tables open!!
April 2019 by Devin C.
This is the slowest most unorganized place ever. We have tried to give Cheddar's a chance on a few different occasions at different times but it never fails, we are always disappointed. We never get our order, we have to wait at our table for at least 20 minutes before anyone acknowledges us when the restaurant is empty, we had to switch servers for no reason, currently there are four servers on there phone and my daughter still hasn't gotten her juice! This place is the worst!!! I would not recommend at all!!!!
April 2019 by Faith Westphal
Just wanted to take the time out of the day and recognize Kayla! My boyfriend and I come to Cheddar’s once a month because it’s been our “spot” since our first date. We always joked because we never got the the waiter/ waitress. Well just a few months back we sat in Kayla’s area. She was absolutely amazing. She was so friendly and fast with everything! Now every time we come even if we don’t get her area she always comes to check on us and see how we are and she remembers my niece that comes with us a lot! Kayla is just the type of person that makes the 20 minute drive worth it!! I really hope Cheddar’s see’s how good of a server and mom she is! (She tells us about her kids because my niece is around the same age) Our food also is always amazing, tasty and good prices!!! Spinach is something we get every time because it’s just that good!!! I also recommend people to go there!!
April 2019 by Kim Parker
Everything was great, our service was awesome. It's a bit pricey considering it's the same kind of food as say O Charley's and the spinach dip could have been a bit more flavorful. Thus the four stars. BUT we had a great time and enjoyed our meal and drinks!
April 2019 by Brent MacDonald
Good food and variety at a reasonable price. A variety of seating including tables, booths, and bar. Casual atmosphere, good for a couple, family, or group. Tends to be busy on Sunday noon. Try their cookie and ice cream dessert, made from scratch it's worth the wait.
April 2019 by James borden
Worst experience I've had. Everything that could go wrong did. Took 37 minutes to get our food. Good up, only one of us for our did the other for canceled because the waiter didn't do his job. Then the Mgr got involved. My steak was well done and not cooked medium. The waiter was new and training for him was terrible obviously. We left. Won't ever be back ever!!!
March 2019 by Shelley R.
Good reliable food and the nicest service staff I've ever seen. Don't miss the croissants drizzled with honey butter.
March 2019 by Rick Lewis
Took my mother who enjoys the place and the food isn't only some of the best around this town, they provide you with accommodating service to equal. Prices are fair and save room for the phenomenal desserts. Thanks Cheddars for your kind prompt service.
March 2019 by Shantel P.
Where do I start? The food was absolutely amazing ( as usual ), but the service today was far beyond anyone's expectations! Dolce had some of the best customer service I've ever experienced. She definitely made the experience even better. We ordered appetizers, entrees, drinks, and dessert -- all was excellent. We'll be back!!
March 2019 by Ann Woolridge
I'm from Louisville, Ky. We came to Nashville for a love one we lost today. Looking for somewhere to eat we came to Cheddars. We cried, ate shared memories. Service and management had no idea what we were experiencing but made us feel welcome. Cheddars is a nice place to go. Probably sharing too much but felt like sharing it. Thank you.
February 2019 by Marcy Dante
Waiter was prompt and very nice. My salad came out with my chicken pot pie which I didn't like but, oh well. Salad was very good. Cold and crisp. Pot pie was just warm. I like my food hot but the taste was very good. I can recommend this restaurant.
February 2019 by Christina Maximos
We were able to seat ourselves at bar quickly instead of waiting on Superbowl night. The wait was only 20 minutes for such a busy night. The waitress was nice and we got our food in a short time. I love the bourbon glazed salmon as always! The fish plate was also delicious!
February 2019 by Angela Moon
Every time I get food from here, it's absolutely delicious. It's always hot when I get it to go and it never takes long for them to bring me my order. Their croissant rolls are highly recommended. I could eat those and fill up on them. This restaurant is always clean; I've never been there and seen it dirty.
February 2019 by Patricia Ayala
My daughter's and I had a great time. For about $55.00 including tip. We had an appetizer, our meals, and dessert ( the monster cookie was enough to share between the 3 of us). The food was good. Cooked perfectly. The waitress worked for her money and was pleasant! We had a great experience. We will be returning!
January 2019 by Oanh L.
Nice portion of food. I like the house salad here. The croissants are so flaky and light! The pinacolada drink is very delicious and not too strong which i love! Nice atmosphere.
January 2019 by T L.
This gets 4 stars- for price, quality,service,and quantity. There are a few excellent choices on the menu-anything fried, shrimp,chicken,chicken pot pie , monte cristo, salads, ranch dressing, hamburgers appetizer - onion rings,cheese bites, honey butter croissants Downside-sometimes a bit of a wait-30-45 Definite returning customer
December 2018 by Abby C.
I recommend the cheese and spinach dip. It has a variety of flavored teas. It has a cool fish tank. There is outdoor seating. The vibe is cool. The wait is somewhat long if you go on the weekends. My only complaint is that they don't sing you happy birthday. :,((( i wanted them to sing to me and they said they couldn't.. haunts my dreams
December 2018 by Cheri L.
Stopped in Smyrna on our way north. We just wanted to pick up some good food and relax at our hotel. Soup and Salad, how can that go wrong. Chicken Tortilla soup with so much salt I couldn't eat it. I'm not shy when it comes to salt but OMG that was so over the top. The spice seemed good but it left a greasy film on my lips and again what's with all the salt. Salmon Strawberry pecan salad . . . Meh. Salmon was not fresh, strawberries not all ripe. My husband said the potato soup was ok. Just very disappointed with a restaurant who brags about scratch cooking.
November 2018 by Kaitlyn S.
The food, is ok, nothing to write home about but not bad for a chain restaurant. Me and a friend both ordered steak and they were both cooked properly which I am almost never am happy with the way my steak is cooked. I ordered mash potatoes and you could tell they had been sitting a while from that thin shell that forms on food. My friends green beans were tough not cooked through. She had also requested her shrimp be fried they were grilled. The waitress never smiled, was not very attentive, forgot things, left us alone for way too long in between when we needed things. I give 2 stars for a good steak but everything else sucked.
September 2018 by Aspyn G.
Ugh, I hate to even write this update. My favorite dish -the red fish, was taken off the menu permanently... so heartbroken. I use to come here all the time mostly for that fish plate. Now I come occasionally for drinks mostly snd their chicken with Dijon and mushrooms are pretty good. The most recent time (few days ago) we were seated and literally had no server.. a girl serving another section came over to help because we didn't have one. She said "idk where your server is, or if they're even here".. well ok. My food was wrong when I got it, they fixed it thankfully but I was sad to see the white fish (the correct order) had a rubbery mouth feel. Probably won't go back for awhile. Really hoping they'll bring back the red fish with the crab sauce.
September 2018 by Joey L.
I love this place! The food is excellent! Wait staff is on top of things along with the kitchen and the management! Couldn't ask for a better place to eat for lunch or dinner or late night dinner
August 2018 by Mike C.
I'm going to sum up my experience here in three words: This place BLOWS. Let's start from the beginning. It's 5 PM. Early yet, and we are brought to the very back by a new girl. It was like the dungeon of the establishment and we were being cast out. But Ok. That's a small thing. There are two tables right behind us that haven't been bussed yet. They remain unbussed for the entire time. Even as we are leaving, they are still piled with plates of food. For the entire time we were there. The monte cristo was OK but I had to ask for the raspberry sauce. I don't know how you screw up a sweet potato but somehow they did. It tasted old. Or like it came out of a can. The spasagna is just spaghetti with cheese and meat sauce and it was BAD. Spaghetti tasted like it was sitting in water. I make way better spaghetti at home for less money. We asked for red pepper. Lol no red pepper. How a place can serve spaghetti and not have red pepper, I don't know. I'd be afraid to ask for Parmesan. Also the spaghetti was just not good. Did I mention it wasn't good? It wasn't good. I would be ashamed to serve that at my house. And back to pepper: there was none at our table. No salt either. Some tables had salt. Some had pepper. A rare few had both. I guess it's just luck of the draw. There was a open (maybe used?) straw on my seat when I sat down. It was 5 PM. We are put in the back. Unbussed tables around us the whole time. The food sucked. I only give places one star when there is ZERO chance of me returning. I don't care if they offered me free dinner. I would not go back. Ever.
July 2018 by Sympathetic Spicerack
4 stars because I like the prices, food is okay, staff is cool, nice family restaurant. But my favorite thing is the decor. It reminds me of the regal beagle in threes company from the 1970's... Not going to find that anywhere. And the most kid friendly restaurant there is.
July 2018 by Russell Church
Generally good food. This is definitely comfort food. This location in Smyrna is clean and well maintained. Staff is usually friendly and attentive.
This is on par with the better mall restaurants.
Side salad was better than average with carrots, boiled eggs and lots of huge croutons. It's served with a pretty amazing croissant on the side also, covered in honey butter.
Chicken pot pie is pretty darn good as well with a great crust and surprisingly low calorie count around 650 - 750.
The rest of the menu is good but as mentioned, this is comfort food not health food. Not many vegan or low cal options. Portion control will need to be done through willpower or the kid's menu.
July 2018 by Yulonda Crump
The food was good..., but my waiter was fairly new & apparently hadn't been properly trained. So I myself waiting longer than the norm for items ordered items to be prepared properly, as well as items I requested w/my meal..., (i.e., salmon was blackened & he insured me it was; the mango salsa I asked for when the meal was placed had to be requested twice even with, once while the salmon was being re-cooked & more after it had been re-delivered; he had to go to the attic for plastic wear..., I was thinking maybe the bar since "to-go" items are occasionally ordered there; the veggie toppings for my "to-go" burger, which are generally placed in a bowl vs on the burger, were missing...) However...., the food was good.
June 2018 by Shatona Jones
We went in for dinner and was very please with me visit. Our server Cameron was awesome... when you think a smile, a pleasant disposition and customer service is lost at, this young lady has proven this wrong... thank you Cameron, keep that spirit.
The food quality has increased as well. Continue to offer good service with good people.
June 2018 by Kenneth Schneider
Great experiences overall. I have visited several times prior to tonight, however, tonight's visit fell far short of what I was expecting. There was a wait for a table, which was fine, because there were a lot of people coming in. My guest and I went to the bar to get a drink while we waited for a table. We stood for nearly ten minutes before the overwhelmed bartender was able to get to us. When we were seated, we were placed at a small table with chairs stacked against it. As we were seated, we noticed four booths behind us that were not occupied and wondered why we weren't seated at one of those. The hostess finally became involved, and had a suitable table cleaned for us. She was great, and we thanked her for her attention. From there, the server was pleasant, but not very attentive . I will continue to visit this restaurant, however, I will expect the service to improve. One more experience like this, and I will go elsewhere.
June 2018 by Jevita N.
Apparently whenever Im driving from GA to IL... I find a way to stop here. I didn't even realize that I have come here twice. The food is amazing and the pricing is much better. They offer a vegetarian meal, with 4 side options. I love most of there sides. The drinks are so good, you actually taste the liquor. Plan to come here every time Im in town.
May 2018 by Bobbi Jo G.
I love the atmosphere here. Very friendly service. I don't care for a lot of their food but I go just for their cheese fries. Now when I say I don't care for a lot of their food it's personal I'm a picky eater and only eat a few things. So it's best you don't go by my review
