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February 2024 by B
Still no refund or contact from my online order that was not fulfilled
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February 2024 by Poom Chitrathorn
Regrettably, this will be my final visit to this establishment. Over the past six visits, I've been let down repeatedly, particularly by their fried chicken. It's consistently dry and tastes recycled, like leftovers from the day before. Whether it's new management or a disregard for customer satisfaction, I'm done. Quality matters, and sadly, it's lacking here.
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February 2024 by J Jackson
Gave me the wrong order.
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February 2024 by Larry Gabel
Went to Drive Through. It's nice inside like fast food.
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January 2024 by Candace Gillian
Me and my family used to love coming to this location. The food was always fresh and good. But the past two times we have gotten it the food is just terrible. Dry chicken with barely any seasoning on it. Fries are stale. The gravy is literally gravy water. We had three sides of gravy and each one was literally water. They have to see that the gravy isn’t edible while putting it in the containers so they are serving this watered down gravy on purpose.
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January 2024 by Lamont proctor
Food was
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January 2024 by Lorena Lee
The food is absolutely terrible.
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January 2024 by MARKIANY
Service Excellent. Good food. ?
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January 2024 by James Spurgeon
The shrimp was great. The catfish w as s rad under cooked. Fell apart while eating it. I like mine justxa hair more done. Great flavor though. All around it was a pretty good meal. I ask for coctail sause. Wasn't in bag when I got home.
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December 2023 by Cris Gallegos
They don't make the food how they used too gravy is literally water. Last 3 times I went order was wrong.
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December 2023 by Jrey Delacruz
Food was perfect and fresh, friendly service.
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December 2023 by DCTM Vending Co.
I went through the drive through, the person working the window didn't seem to speak or understand english very well. I ordered a tender combo meal, with fries and gravy. Then I ordered a small jalepeno poppers with a ranch. When I got my order home, I was given 2 ranches instead of a gravy, plus the entire meal was cold. I tried calling the store but the phone doesn't ring. I drove back to the store to return the meal and ask for a refund. I hadn't touched the meal at all and without any thought, the manager, afro-latina, refused to give me a refund. After some back and forth, the manager called the cops. I called the cops as well. An officer shows up, I explain the situation, a bystander comes out of the store and corroborated my story to the officer, stating that the manger was very rude and that the establishment has been going down hill since she took over. Reached out to corporate, emailed the receptionist my supporting documents and still have not been issued a refund. Ultimately, I've had to file a dispute through my bank. Either that or go to civil court for $14. I understand it's hard times for everyone and people have to do what they have to do to survive. But if you hate your life that much, then maybe you should do everyone a favor and just end it instead of ruining someone else's.
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December 2023 by Roy Chadwick
I am not a huge chicken fan so it has to be superb for me to say it's good. Well, it wasn't all that good unfortunately. The chicken wasn't cooked all the way. The meat was slimy.
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November 2023 by Tee B.
I went to Golden Chicken, as I waited to place my order. To my absolute horror, the Cook emerged from the back, shamelessly plunged his bare hand into the okra, and casually popped one in his mouth like it was a bag of popcorn. I was Outraged, I immediately confronted him, reminding him that it was highly unsanitary to handle food without gloves that was there for purchased by the customers. I made it abundantly clear that I would never set foot in that establishment again. This incident was beyond unacceptable! #MakeAmericaGreatAgain
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November 2023 by T D
My main complaint is two female employees. Worse attitudes ever. It's obvious they don't like their job and could careless how they make you feel. While viewing the menu I felt rushed. I ordered the zing wings thinking it came with Ranch or some sort of sipping sauce when I asked for a ranch I was told it cost 40 cents. I explained I didn't have any loose change and wish she would have asked if I would like some dipping sauce when I was ordering. She didn't try to say ok let me make this right I stead she begin to ask the man behind if he was ready to order. Don't waste your $3 on the cold funnel cakes they're just horrible. I've been to other locations around Texas and have never experienced such horrible services like I did today. I will not be returning her and I don't recommend this location
