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March 2022 by Ana B.
This review is strictly for Aledo HR block. If I could give less than one star I would. This location has done our taxes for the last couple of years. Had a difficult time getting appointment last year as nobody answers phones nor returns calls from messages left. Arrive for appointment and nobody there. Had to call numerous times again to reschedule. This year tried calling numerous times leaving numerous messages with NO RETURNED CALL. went to the HRB website and scheduled electronically and received text confirmation. Arrived for appointment and again, nobody there. No call letting me know they were late/not coming.. I tried calling, again no answer. Message says they are affiliated with Couch and Russell. C&R was closed so I couldn't get any information of what was going on. I ended up calling HRB in Weatherford and explained the situation and they offered to get us in immediately. Upon arrival, the office was very nice and professional. The front desk greeted us with smiles and kindness. We were given a tax preparer right away. This person was smart, professional and Knowledgeable. He found errors from HRB Aledo last year and corrected them. Our fee was also less than charged by Aledo HRB last year - our preparer told us we were overcharged in Aledo. HRB in Aledo is sham of a business. DO NOT GO THERE. If you currently use HRB, I suggest you try the Weatherford location for a professional service.
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February 2022 by Patricia Torres
Location is not the correct one as another user mentioned. Made an appointment, filled out the intake sheet online, received multiple confirmation texts regarding my appointment day/time. Showed up the wrong location, called the number they provide. No answer. Saw the google review that has the correct location. Went there and they’re closed. They have a tiny sign on their window saying Tuesday is by appointment, however, as previously stated, I had an appointment yet when I showed up or called there was no one. A lady near by told me that they had not been in the whole day.
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September 2021 by Kerrie Masterson
The location on the map is incorrect. H&R Block is located at 601 S FM 1187 Suite E. They are south of the Middle School. Located in the same parking lot as Aledo Athletic Club.
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April 2021 by FRED JOHNSON
Very helpful friendly great personality outstanding
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February 2020 by Kim Sullins
I was notified about any problems they had and it was taken care of right away!
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February 2020 by Lindsay Krieg
Dawn Butler was amazing and very professional. I will definitely return next year if she is there!
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August 2019 by Joyce H.
This review is solely for the H & R Block in Aledo, Texas. I have had my taxes prepared there for years. A few days ago, I received a notice from the IRS that something did not get reported. I repeatedly left messages for HRB Aledo to call me, many days in a row. I did not received one phone call within a week, even the posted office days. I finally called the 800 number and made an appointment with the Weatherford office and was treated very well. Even though it's over 20 miles, they will have my business from here on out.
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April 2019 by Dawn Raettig
The H & R block employees are extremely helpful and great to work with on preparing my tax returns.
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April 2019 by William Bennett
My info was handled very smoothly, good communication with the advisor, Danniyn Quassam
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April 2019 by fdd2ltc
Very knowledgeable tax prep person
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March 2019 by RAM PAK SERVICES
Our tax consultant, Dawn, was extremely helpful. She made filing taxes for the first time as a married couple so much easier than what we thought we were getting into. Will definitely be back next year!
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March 2019 by Jeff Cooper
giving it a 4 because I was left waiting for an hour on Friday... but giving the over all service a 5. The young lady at the front rescheduled us and apologized for the inconvenience she made sure we were the first appointment the Monday. On Monday we were helped right away she offered us drinks and was still apologizing for the wait on Friday which I appreciated a lot. I will be coming back. make sure you let the young lady at the front schedule your appointment because she will match you with someone perfect.
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February 2019 by David Rodriguez
Was really happy with this office this year. Was not planning to come back. I went there to get my last years return but the young lady up front assured that she would place me with a preparer who would answer all my questions. Sure enough everything was quick and easy. Will be coming back.
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February 2019 by Gabriel Mendoza
The place looks so great! Great staff. Made all the new tax changes easy to understand. Was pleased to know they offer more than just tax services. Will be coming back.
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February 2019 by bonita scoggins
with all the new laws I was really confused and frustrated about taxes. Deedee made sure I was taken care off. This office is so kind and inviting. look forward to next year
