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December 2023 by Stephanie O'Connell
Excellent customer service! Pharmacist Jeathan (sp?) went above and beyond to help locate a medication at another pharmacy (even non-Kroger) when they did not have it in stock. Thanks so much!!
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November 2023 by Jennifer Hagar
Very helpful!
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October 2023 by Vincent J.
Their red-headed assistant manager enjoyed being a wise ass. He decided to give me a smart ass answer instead of just directly answering my question. I will not be returning.
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August 2023 by Kathleen K.
Extremely understaffed. On July 28, only one self-check was open, no cashiers with a line out the door. Manager apologized and said there was a mix-up in staffing. I am on a cane or use walker and I was in a lot of pain. The electric carts are not an option because I had one quit in the middle of the store. He assured me curbside had improved and they are better at filling your orders. Decided to give them another try. Placed an order to be picked up Aug 6 at 11am only to be sent a message that my order was cancelled. Eventually reached a live person at customer service that admitted my order was cancelled due to insufficient staffing. I have been a loyal Kroger customer for over 55 years but no more.
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July 2023 by Noel Lisius
They dropped the ball again! filled a prescription from a month ago that I don't even take and not the one I called in and absolutely have to have twice a day every day.Unbelievable!! Then they get Lippy and of course they have the nerve to blame my Doctor, wow! What they didn't know until now is I get texted and emails on everything thing that has to due with me including any and all prescriptions. They act like it's all about them instead of having a little basic compassion for the person with the health issues. I'm not saying anything I'm just Saying!
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October 2022 by Hali B.
everything is rotten do not come here unless you want to become physically ill from their rotting produce and meat and dxp
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July 2022 by Tae Kyung Y.
This has become my new Kroger ever since I moved to the DFW area, and I come here for my occasional groceries and medication, and it is overall a pretty decent Kroger. It has everything it needs while being conveniently located -- the only thing i will say is that the self check-out kiosks are pretty limited so there is always a long line when I am at this Kroger. Any time I was at a Kroger back in ATL, I would never have to wait to check out, so this is something new but I am learning to adapt to it. Pharmacy folks are super friendly and they're quick. I am overall impressed with the Kroger and am super excited to get my grocery runs here!
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June 2022 by Matt J.
Please be warned, a few weeks ago I purchased a 2 pack of ribeye steaks from here, now I've been seriously ill ever since. I've had many bouts of food poisoning throughout my life, but I've never had one lasting for weeks, and I hope I can just survive bc it has only gotten worse. Eat Kroger's meat at your own risk, god only knows what these things were contaminated with
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June 2022 by Virginia O.
This is really just on the gas station part of Kroger. The older man that works in the booth is rude, obnoxious, cranky old man, that needs to find another job that doesn't have to deal with the public. Maybe envelope stuffing from home. "If they offer that job anymore" I went to get fuel the other day and I wanted just a small amount of gas for my gas can, so I opened the container at the window and put my $4 in there and said I need $4 on pump 3 then I walked away. The employee started yelling at me because I didn't put the money in the tray, so I turned around and walked back asking him what his problem was? The employee stated again to put the money in the tray, I lifted the opening again and did not see a tray so I said what tray are you talking about, he kept saying the tray the tray. I'm like what tray then he looked in the slot and didn't see a tray and walked away, I stood there and was like excuse me just turn the damn pump on, he came back and threw the tray in the slot and the money went flying out the door if the s
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April 2022 by Ash N.
Halley and the guy bagging for her were visibly peeved off when we pulled up with our cart. They rang me up for 3 items and never bagged them/put them in my cart. When I called back up there to ask if my receipt would allow me to get the items at a later date, whoever answered was incredibly short and rude with me. Ghetto, just go to target.
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March 2022 by Mark Garrett
Never has prescription ready , hours after doctors call it in. Rude , want even call your name while waiting on fill 5 steps from pickup. Just placing it in Ben. You have to keep asking if ready. This has happened 3X.
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October 2021 by Alex C.
You have to start putting your cooking times on the Rotisserie Chickens--this is unacceptable that it is not labeled, especially when you even have a space on every chicken to be labeled. Food that hasnt been handled properly can make people sick, as well as noooobody has time or money to spend almost $10 on a chicken for dinner that is old and has been sitting there for HOURS ON END. This is laziness. Pure laziness, and there is zero excuse for it. All it takes is a Sharpie and a few extra minutes to label the time on your chicken. I trusted the woman behind the counter when she said she just put them out, and now I cannot eat it as it is rock hard dry. Getting my money back is beside the point--yall have to do better. You are screwing over your customers with just pure laziness.
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August 2021 by Lindsay Grace
If I could give this pharmacy negative stars I would. They absolutely think they are not only doctors when they are pharmacy techs, but they are beyond rude to the customer. They have screwed up my medication more than once and of course every time they do this I am the one that suffers in the end because they do not listen to doctors orders, when that’s what their job is. I will be moving pharmacies after this last experience because my health is just not their priority!
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July 2021 by Gabriel Geronimo Pedraza
Everyone is friendly and eager to help
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July 2021 by Rhonda TINNEL
Went through the drive up, the young lady was very polite and quick??