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November 2023 by Dot Watts
Jon was great! He explained everything perfectly and was very patient with going over the different types of mattresses. They bet all competitor pricing for the same mattress. Wonderful customer service!!
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November 2023 by Mariah Meredith
So we were mattress shopping online & my husband & I just couldn’t agree on what kind of mattress to get. We stopped here to see if we could test the different mattresses out & get a better idea of the kind we wanted. Long story short we ended up buying a mattress ? one of those big purchase forever kind of mattresses at that & that’s all thanks to Jon! Talking to Jon felt like talking to an old friend - he was kind, patient & so helpful. His customer service alone made us decide to buy that day even though we hadn’t even a clue as to where we were moving to! So this was around September I want to say & we told him we were looking to move in December - he calls us in November to check in on whether we had a move in date and delivery address & we did. Y’all go ahead and visit mattress firm & get you a mattress okaaaay. Highly recommend!
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November 2023 by Ila Sullivan
We were able to get what we needed with next day delivery! The man who helped was was very nice & knew his business. We were in & out of the store in under 20 minutes. Very pleased! Would recommend this place to everyone! You need a mattress go to this Mattress Firm!
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November 2023 by Craig Price
Went in just to look around and get an idea of what we wanted. Ended up leaving having purchased a mattress anyway because I couldn't help myself. The mattress was awesome and the deal couldn't have been better for what we were looking for. Shoutout to Carlos also, he wasn't pushy at all but was very personable and helpful.
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November 2023 by John Crawford
We were treated with the utmost respect and professionalism from the time we got out of our vehicle. Our Salesperson, John, was very knowledgeable, friendly and courteous. We were very pleased and felt great throughout our experience.
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October 2023 by Ashley Richard
Zach was awesome to work with! Super knowledgeable and very helpful. He was able to help me pick out a mattress and get me set up for delivery within two days (the bed I wanted was in stock). Would definitely recommend this store. Great customer service and a wide variety of solid options to choose from.
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September 2023 by Kalyn Flanagin
Zachary was extremely helpful and patient. He helped us find exactly what we needed at a great price and recommended and ordered the perfect mattress protector for a young child.
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September 2023 by Kathy Chism
Really good experience! Carlos was helpful and informative without hovering or pressuring me at all. He gave me time to try out the mattresses and answered all my questions. He helped me find just the mattress I wanted at a great price. Thanks!
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September 2023 by Kim Cravens
Carlos is a great salesperson. He is very knowledgeable and helps you make an informed choice without feeling like you are being pressured. 2nd time to purchase from him and both times have been a great experience.
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September 2023 by Cassidy Stapleton
Zach was very helpful! Told him what I needed and he was able to point me in the right direction and helped me pick out the best fit for my guest bedroom! Quick and easy process!
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September 2023 by Jean Williams
My experience was very pleasant and professional. Zachary was very knowledgeable and helpful. He made helpful suggestions and answered all of my questions. He was helpful with all of my concerns.
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August 2023 by Alex
Me and my wife absolutely recommend coming to this Mattress firm! I’ve gone to several mattress firms in the area and they’re all great. But this one stood out from all the other ones. Maria, Jazz, and KJ gave me and my wife their full attention when we were choosing a different mattress and they gave us all the specs to the different options that they have available. Down from the material of the mattress to the base and the different options they have available. They are very informative, gave us all the attention that we as customers want, and most importantly, they helped us get the mattress that we desperately wanted in the budget that we wanted. Not to forget, the amazing financing options that they gave us. I’m very thankful for all 3 of them, they are absolutely great!!! They deserve a raise btw lol. If you’re looking to get a comfortable mattress and are looking to stay within budget, come check this location out. Customer service does not get any better than this. Maria and Jazz both have very high energy, very informative, gave us time to feel the comfort of each mattress along with the pillows. And KJ helped us get the best financing option for me and my wife. I will continue to shop in this location for future mattresses. If there was an option to give 10/10 stars I would!
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August 2023 by Valarie Yurkunas
Derrick was extremely knowledgeable and customer oriented. He effortlessly managed more than one customer at a time and made me feel like I was the only one in the store. I thought I knew what I wanted when I arrived , but, Derrick helped me decide on a bed that I believe fit my needs better. I was so impressed with Derrick that when I went back the second time and didn’t see him I was going to come back another day.
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August 2023 by zach doar
Got my Matress and base from Steven and man he killed it! Had me trying multiple beds till we found the right one. Quick service. Great pricing. And best of all amazing customer service. Thank you for all your help! Strongly recommend having Steven as your sells person.
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August 2023 by Trish
I am eternally grateful to Stephen and the entire team here at Mattress Firm. My mother was discharged suddenly from the hospital and required an adjustable bed to keep her elevated. Stephen got us a bed the same day, delivery in 2 days. Even when the delivery forgot a part for the base of the bed, Stephen personally delivered the required part so my mom had her bed ready for her when she came home. This was so much more than a mattress. This was helping me take care of my mom. Thank you for everything.
