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February 2024 by Alex Ocampo
Terrible service in this store, I will not return here, it seems that you are asking them for free.
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February 2024 by Bryan Ewing
Excellent and super helpful
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February 2024 by ERICA DIME
I had a great experience here.. I’m writing this review for Vanessa and Eli and it was another young looking Hispanic guy that very very helpful and their customer service was over the top . Eli was very patient with me and I came in mad as hell for something they didn’t even do. Vanessa girl you were helpful THANK YOU even thou you was sleepy as hell?? .. we had a good time and you took care of business I was extremely happy!!
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February 2024 by George Thomas Rey
I just went there to buy a new cellphone for my wife for Valentine's Day. The associates were very helpful.
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January 2024 by Jimmy Bristow
Quick in & out to get & pay for a new phone. In-store music was a bit inaproate.
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December 2023 by alejandra kanstrup
The !!!! WORST!!!!!Company. We started out getting a plan for 3 phones and a tables for $340 a month. Eventually we purchased some phones and an Apple Watch. We didn’t pay on time one time and was charged $50 for disconnection and another $50 for reconnection ( for each phone) plus we were being charged another $25 a month for an additional service we have for the Apple Watch we had no clue about. Our bills increased to a ridiculous amount of $600 $900. $500 A month since never in my life had I paid so much money for a phone bill . We ended up switching to AT&T .
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November 2023 by Jess Hernandez
So disappointing. Absolutely ridiculous long waiting time just to make a payment, other places are smart enough to have one person taking payments. They need to be better. Most definitely not going back to this location.
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November 2023 by O. F.
Great customer service from the team today.
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September 2023 by Brenda Bennett
Great customer service. Lake June location, Mesquite, TX. Thanks Alec.
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September 2023 by Marianne Winfrey
Had a good experience this time that I went.
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August 2023 by Yanet Saavedra
Karla did a excellent job with us
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July 2023 by Susan James
It is well organized. A very minimal selection. This business has an excellent manager. He is extremely knowledgeable and fair when a customer has a problem. He is always willing to explain and instruct regarding products. His job is multi-faceted and he needs another employee to help with the overflow!!!
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July 2023 by Michelle Cruz
The wait time at this location is ridiculous. Walked in just needing a new screen protecter was told there was 1 person before me, waited about an hour and still nothing. While waiting a man walked in simply wanting to pay his bill and I heard the employee tell him it would be 45-60 minutes just to pay his bill? Doesn’t seem right.
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July 2023 by Google user
It is well organized. A very minimal selection. This business has an excellent manager. He is extremely knowledgeable and fair when a customer has a problem. He is always willing to explain and instruct regarding products. His job is multi-faceted and he needs another employee to help with the overflow!!!
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May 2023 by Maria Angeles
Be careful buying phones at this location just found out that one of the employees added a tablet to my plan, I opted not to receive paper bill and while seeing details on my account online I notice a charge for $25.00 every month and I called customer service and find out I was paying for a tablet and additional line to it, I obviously received my 6 month refund but I cancel my service with them thanks to the thieves at this location.
