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January 2024 by Amanda Cano
Gabriel does an amazing job as always!!
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November 2023 by Kristie Marie
Was charged for services I didn’t request or approve.
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September 2023 by Laura Espinoza
Very happy with results!!Looking forward to returning very soon!!??
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July 2023 by Irma Echavarria
I made an appointment to get my hair styled. I showed the "stylist" a picture and asked if she could do it if not I just want her to layer the back cause it was heavy. She said she could, she started cutting and shaving never allowing me to face the mirror. She did a chop up job on my hair, first of she cut it all off and left me just a little bit of hair on top. Actually, she gave me a boy cut, If crying would have helped I would. She was a very nice person, but I wonder where the hell she got her license. She butchered my hair completely. her name was Angie. I regret letting her touch my hair, I will NEVER go back!
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August 2022 by Ja Gran
Extremely disappointed at the outcome. I should be suing the salon or the styist for what they did to my hair. The stylist, G., did a horrible job. She did the opposite of what I asked. I told her to dye my hair light brown (my hair was practically platimun) and not Dark... then I told her to give me a haircut and even provided her with a picture of the cut. But G. H. Decided to do her own thing or maybe she just didn't know. My hair turned out dark and the haircut horrendous. My daughter described my hair like a "black mushroom"; it looks AWFUL! I had to call the manager because the stylist was doing/ did a horrible job. There was nothing the manager could do at this point but I was angry and crying and I needed someone else to finish the job. What's worst is that G.H. let for her lunch all happy go lucky while the manager was there trying to fix her mistake, my poor horrendous hair. Now I have to go and look for another stylist to fix her mistake, but not at JcP. I don't recommend it or at least get another stylist... I'm so angry, sad, and embarrassed... I look horrible because of the stylist incompetence. I would post pics, but I hate my hair right now.Services: Hairstyling
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July 2022 by Rich R
Better than most of the fast food places in town.
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May 2022 by Patricia Younger-Cocca
WOW, I loved the style that Dora performed on me. I have a new stylist!Service: Hairstyling
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December 2021 by Jessica Lopez
My stylist was 15 minutes late to my appointment because she was finishing up with another client. When I was finally sat down, no one told me who my stylist would be nor did my stylist introduce herself.I told her that I wanted a cut with long, subtle layers and a face frame that wasn’t too drastic. She understood and took me to the hair wash station and there was NO HOT WATER. As if the salon wasn’t already cold enough, the water was even colder. I was immediately uncomfortable and had an awful feeling.My stylist took me back to the chairs after my cold wash and proceeded to cut my hair. She was done in 10 minutes and took me back to the front counter to pay for the services. She was rude, didn’t talk much and seemed like she had other things to tend to or maybe get to a lunch break.Unfortunately I did not pay the extra $15 for them to blow dry my hair at the salon (big mistake) and hours later after I had gotten home and dried my hair myself, I looked in the mirror and saw the long layers were so choppy, like a child had done it. My face frame was so uneven. And not even the most bottom/base layer of my hair was cut straight.I immediately called the salon back to complain and requested them to fix. The person who picked up the phone asked who was my stylist and because that info was never given to me from the get-go, I never got it. There was a 5-10 minute process of nailing down my stylist’s name was Dora…I’ve been to this salon before and saw Perla for my haircut and she did an amazing job!! I guess some of the stylists here shouldn’t have a license to cut hair, but I’m hoping Perla can save my hair from looking like a tragedy tomorrow!Service: Haircut
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August 2021 by Bianca Vega
Disappointed with my experience. I placed an appointment online with a recommended hairstylist, yet when I arrived she was beginning/working on another client. I was given someone else and was dissatisfied with service. I had high hopes going, but very disappointed with outcome and experience.Service: Haircut
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May 2021 by Karen Gutierrez
Last Minute haircut for my daughter and I. I just want to say how impressed we were with Glorias service. My daughters cut and style were quick to say the least. She understood exactly what we wanted and the result was phenomenal. Got great compliments from friends and family. Would definitely recommend to anyone who is looking for anyone who needs these services. Location was immaculately clean and after every service they disinfected the area. 5 stars ⭐️
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March 2020 by Judith hernandez
Ceci was wonderful. Very nice, she knew what she was doing and I loved they way my hair turned out!
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October 2019 by Jane Gonzalez
My mother was having terrible hair days. We went to JCP Salon where the stylists were kind and brilliant. Mom gets compliments on her hair from everyone now and doesn't even try. Thanks!
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September 2019 by Lina Briones
I have gone to Jcpenney Salon in the past for a haircut. I went on Friday, 08-30-19 after I called to see if I could be taken as a \"walk-in\". I went in and was assisted by associate by the name Carmen. She was explained how I wanted my haircut and showed her a picture of how I wanted. Since the beginning I really didn't get the feeling she knew what she was doing because she asked another associate how she should cut my hair. They both started talking in their native language (I'm assuming Philippine) while I was sitting on the chair all ready to have my haircut. Carmen started cutting my hair and I saw that she was having a hard time knowing what angel to cut my hair, especially the front of my bangs. She was blow drying my hair in a manner I have never had my hair be blown dry at a salon, including Jcpenney, where I have gone before (both in McAllen and Brownsville Malls). I became so frustrared that after a while, I finally told her I would blow dry my hair in a different way because the way she was doing it, was leaving it messy and flat on the root of my hair (mind you, she didn't even put on a heat treatment like biosilk prior to blow drying of even a after, which all other hairdressers do all the time). I finally started to try fixing my hair on my own and ended using her straightener in order to leave from there half descent. $30.00 plus dollars later I left and ended up fixing on my own my front bangs and some longer pieces she had left from the back of my hair. JUST A NOTE, I never was rude or disrespectful to the associated and just wondered how she even got her cosmetology license.
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June 2019 by A Cantu
Needed a simple haircut (2 on top and 1/2 on sides) max 10 min haircut. I showed up @ 8:10pm and was told it was too late plus the available stylist had an appointment at 8:30. That's more than enough time to cut my hair but I guess some people just want to get out earlier than their closing time, very disappointing.
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April 2019 by Crystal Ortiz
First time here today and I loved it. My daughters stylist was Hope Will totally keep on bringing my daughter here. Thank you!
