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September 2024 by Teionna Saccocio
Sandy is extremely rude. She answers the phone and leaves nasty voicemails. I’m not quite sure why she is representing the company but I will not be calling back for any further questions.
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August 2024 by Nikki Alexander
Happy with the chair that I finally received after many misses of the hit or miss. I greatly appreciate the delivery guys because they were very kind and understanding. The delivery guys showed exceptionally great customer service. They are the reason I brought my rating up to two stars instead of one. The receptionist that I have been dealing with of their's for the past year, however, is the reason why I was going to give only one star to begin with. If you're going to take a job in customer service, please be hospitable. Please treat the customer that you should be servicing with dignity and respect. The only reason that I was originally giving one star was because I could not give zero stars. Thankfully the customer care given by the gentlemen who delivered the chair reversed some of my opinion, because it's a whole company not just one person. With that person being the front line, however, I can't in good conscious give any more than two stars. Good manners go a long way.
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June 2024 by Jill Sones
Very satisfied with service; professional, polite & knowledgeable
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May 2024 by Yolanda Williams
My family and I are so very appreciative of the exceptional customer service shown by Mr. Stephen Maner. He is very patient, kind and truly goes above and beyond for the customer.
He is an asset for A-Med Inc and a blessing for their customers. Thank you again for all that you do.
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November 2023 by Kristie Myers
Owner was rude and wasn't will to help! Wouldn't recommend that place to anyone!
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September 2023 by Marion Cardoza
First off DO NOT , I repeat DO NOT GO HERE! I am beyond dumbfounded at the women behind the counter this morning 8-24-23. According to the Medicare website, this place was on the list for DME! I saw they were right near Sams club so we went in with our prescriptions the doctor gave me for the items I needed after my hip surgery. I started that our conversation with good morning how are you? I’m looking for some DME as a commode she abruptly said are you renting or buying? I said I don’t know I have a prescription she said AND again are you renting or buying? I said, what does the prescription say! ma’am all I need to know if you are renting or buying. I took the prescription out of her hand and said “ no wonder you have horrible reviews! I will notify Medicare to take you off the list ?♀️?♀️
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July 2023 by Greg C
Very courteous, personalized service and a better quality knee scooter at a lower price than that big online place.
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April 2023 by B Bee
This is the only place that I could find that does repairs on rollators. I have an expensive rollator that needed bolts to be tightened and brakes to be adjusted which needed special tools. They did the repairs in about an hour for a reasonable price. Saved from having to buy a new one.
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February 2023 by Debby Galaviz
Between myself and a case worker, we had to call them 6 times about receiving our fax. Every single time they were abrupt and then outright rude. I recommend contacting another company for the care of your family members. I certainly did.
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February 2023 by Kathy Brown
Great customer service. We brought in my son's wheelchair & it was fixed in a timely manner. Would definitely recommend this place.
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February 2023 by Debra Ray
Between myself and a case worker, we had to call them 6 times about receiving our fax. Every single time they were abrupt and then outright rude. I recommend contacting another company for the care of your family members. I certainly did.
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November 2022 by Ann Gleason
Sandi went out of her way to help me with a cane and rollator bought elsewhere. She even took the Rollator out of the car and put it back in for me. She also helped me with a back brace. I will certainly return to the store if I need any other items.
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November 2022 by Sharon Perreault
I received excellent customer service regarding my issue with a lift chair purchased elsewhere. Steve returned my phone calls in a timely manner inaddition to doing research into solving my issue. I would highly recommend this business.
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August 2022 by Joy Powell
So glad we found A-Med. My mother's hospital bed hasn't been functioning properly and we've called and left messages with the manufacturer for months- seriously. I finally decided to call an independent medical supply and maybe they could point me in the right direction. And here's where our knight in shining armor comes in. STEVE showed up the NEXT DAY and got us a temporary fix til we can get the parts to do the actual fix. Friday was the temporary fix and Monday he did the permanent fix. After months of my mother and I trying to get help from the manufacturer, Leggett and Platt, STEVE AT A-MED SAVED US!! I really can't say enough to praise them. So nice and genuinely compassionate. Any medical supply needs we need, we will ONLY go through A-MED.
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August 2022 by Mary Layton
Steve is excellent to work with-knowledgeable, patient and takes time answering questions. He wants to get the product that will be best for the patient as opposed to pressuring you into a purchase. Excellent help and service.
