October 2021 by Carlos Chan
Called to ask about a specific winch being in stock, didn’t say which. Employee responded with, “let me find out for you.” And got put on hold. Stayed on the phone for an hour while I drove to another location. Do better guys.
September 2021 by Thomas Hibbits
Not a very good experience this day. Had a labor day sale going on, and went to pick up a 30 inch floor fan. They were out of stock. They also did not give me a rain check. Said I could go to another store to get one. That store was like an hour away. Not very good customer service in my book.
September 2021 by Shelley S.
This place just gets better and better. Their tools are actually well priced for the quality u receive. 10 yrs ago it could be hit or miss on whether any quality was involved.
September 2021 by Earl Gonzalez
Nice place to get tools and things like this at good price
September 2021 by Kristoffer Hilla
Great place to get something in a pinch. It's hit or miss with the tools, but I've had good luck.
August 2021 by Jeanie Morgan
Wonderful experience. Great selection and great prices. Associates were very friendly
August 2021 by Marisela Spaulding
My husband's favorite place to shop and now one if mine. Pretty cool tools and stuff for crafts, yes, I said crafts. Service is always good, helpful and friendly.
July 2021 by Dani Dalman
So every time I've been here is always been clean staff is always smiling and I greet you when you come in the door. Everything there has a place and is organized and with great prices on their merchandise it's perfect for All Occasions
June 2021 by madison bachelalate
First off, I hate this place. They have lots of cool stuff for very reasonable prices.I almost dread coming here because I know I'll find something I really must buy.Take today, I needed a compact, right angle impact wrench. So I bought that, some extensions, impact adapters, some swivel adapters, a swivel 1/4 inch air hose connector, a new creeper for sliding around on, an O2 sensor socket set and of course a magnesium fire starter for the kids.All this for less than 300.I'm not sorry about the drooling mess I left over by the tool chests.One day I may have to get those for All the tools.
June 2021 by Jon Linhart
Called to ask about product availability. Michelle answered and gave me information about the product and when to expect it back in the store. Phenomenal customer service. Easy and fast phone call.
June 2021 by Derek Colvin
Instead of informing me that my HFT app. had a 30% off coupon for a single item available, the employee thought it okay to bust my balls for not being part of the insider club...
May 2021 by Beth Rogers
My husband loves harbor freight. Today I went with him and used the restroom while I was there. There is no ladies room at harbor freight. There is a mens room and a unisex restroom. My husband said the men's room was pristine. Sadly the neglected unisex restroom was the opposite. There was a small roll of toilet paper that will soon be empty, no seat covers, and the soap dispenser was actually lying unusable in the floor. The toilet was very dirty. Looks like no employee has even looked in there today. My visit was on a Saturday morning.
May 2021 by Jeff Webb
Helpful staff, great selection and warranties the way they're supposed to be. Anything wrong with a tool you bought, go to a Harbor Freight, give them the broken tool and you walk out with a brand new one. No questions asked. No hassle of having to ship your tools and wait several weeks to get it back.
April 2021 by Abraham D.
Horrible customer service. Extremely disorganized. Jeremy the cashier was completely rude and the lady right next to him. I stood in line waiting to get checked out for 30 minutes. The stool I had I couldn't buy because it was the last one and they couldn't sell it to me. I had my baby and wife outside waiting for me. I will never buy at any harbor freight place again. We as the consumers have the power to make business go out of business by not buying from them. So, do yourself a favor and not buy from them.
March 2021 by Bruce Moren
I love this store. They always have great tools at great prices.